Search hotels in Lake Neusiedl, Austria

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Check out these popular cities in Lake Neusiedl

Rust

49 hotels

Hegykő

27 hotels

Weiden am See

18 hotels

Gols

15 hotels

Illmitz

79 hotels

Kópháza

3 hotels

Jois

23 hotels

Stay in Lake Neusiedl's best hotels!

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Nils am See - ADULTS ONLY ab 18 Jahren

Hotel in Weiden am See

Facing the beachfront, Nils am See - ADULTS ONLY ab 18 Jahren offers 4-star accommodation in Weiden am See and has a garden, private beach area and restaurant.

E
Evsina
From
France
Very modern, nice spacy rooms. Cozy public area, nice terrace with chase long. Very tasty breakfast.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 1,543 reviews
Price from
US$229.78
1 night, 2 adults

Hotel HegiQ - Adults Only Hotel

Hotel in Hegykő

Set in Hegykő, 7.3 km from Esterhazy Castle, Hotel HegiQ - Adults Only Hotel offers accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a terrace.

N
Nicolai
From
Guernsey
This isn’t our first time staying at this hotel, and once again, it has exceeded our expectations. Everything here is impeccably clean, tastefully arranged, and truly beautiful. The spa, though small, is wonderfully cozy, offering the delightful experience of thermal baths. Yet, the true highlight of this hotel is the exquisite dinners, perfectly complemented by local wine—a culinary experience that deserves the highest praise. I wholeheartedly recommend indulging in dinner here; it’s an experience not to be missed.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 803 reviews
Price from
US$200.62
1 night, 2 adults

Hotel Katamaran

Hotel in Rust

Boasting a terrace and a bar, Hotel Katamaran is located in Rust. The property is situated 3.4 km from Roman stone pit St. Margarethen. Free WiFi is at guests' disposal.

Z
Zsolt
From
Hungary
I liked the style of the hotel and room. Very nice. The staff is polite and very kind. The breakfast was excellent.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 869 reviews
Price from
US$259.29
1 night, 2 adults

Art Boutique Hotel Bürgerhaus

Hotel in Rust

In a historic building dating from 1537 featuring a rose garden and a quiet courtyard, the family-run TiMiMoo Boutique Hotel Bürgerhaus is right on the main square in the centre of Rust.

B
Barbara
From
Switzerland
deko, kind staff, cleanliness, breakfast !
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 138 reviews
Price from
US$536.54
1 night, 2 adults

VILA VITA Pannonia

Hotel in Pamhagen

VILA VITA Pannonia is a 200-hectare nature resort set amidst the impressive landscape of Lake Neusiedl National Park in Burgenland.

C
Csaba
From
Hungary
Comfy apartment, good sauna world, free (quite good) bikes for getting around, good food, nice running trails, a lot of things to do.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 537 reviews
Price from
US$314.99
1 night, 2 adults

St. Martins Therme & Lodge

Hotel in Frauenkirchen

St. Martins Therme & Lodge on the banks of its own lake next to the Neusiedlersee-Seewinkel national park combines the exciting atmosphere of a safari lodge with the latest spa facilities.

A
Alexis
From
Austria
Everything was perfect. the little park outside with the animals, the food with the buffet…
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 633 reviews
Price from
US$495.14
1 night, 2 adults

Hotel Al Faro Lodge am See

Hotel in Podersdorf am See

Our privately owned boutique hotel, situated on the promenade in the centre of Podersdorf, is only 100 metres away from the public beach and children's playground.

G
Gerald
From
United Kingdom
The owners are lovely and very charming people. The location is perfect.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 439 reviews
Price from
US$252.76
1 night, 2 adults

Das-Schmidt Privathotel

Hotel in Mörbisch am See

Located in Mörbisch am See, 21 km from Esterházy Palace, Das-Schmidt Privathotel provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

D
Dalibor
From
Slovakia
Very kindly staff , excelent breakfast and dinner , big pool , good parking , cycling roads next to the hotel
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 73 reviews
Price from
US$296.44
1 night, 2 adults

Lakeside77

Hotel in Podersdorf am See

Situated in Podersdorf am See, Lakeside77 has a bar, shared lounge, terrace,free WiFi throughout the property and a free private parking on site.

S
Simon
From
United Kingdom
Excellent place. We stayed for the Austria Triathlon, very accommodating with bikes in rooms, early breakfast etc. Rooms a good size and beds comfy. Restaurant also good.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 2,474 reviews
Price from
US$178.46
1 night, 2 adults

Seewirt & Haus Attila

Hotel in Podersdorf am See

Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 100 metres apart from each other, and offer a private access to the public beach.

I
István
From
Hungary
Very nice staff. They also speak Hungarian. They answered my questions. They helped. The view from the room is wonderful. The hotel is directly on the shore of the lake. Breakfast was abundant. We chose dinner from menu. The pool was perfect.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,607 reviews
Price from
US$192.46
1 night, 2 adults
See all 443 hotels in Lake Neusiedl

Most booked hotels in Lake Neusiedl in the past month

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Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 2,474 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 1,195 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 840 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 1,805 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 1,543 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,607 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 537 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 969 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 827 reviews

Popular with guests booking hotels in Lake Neusiedl

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 803 reviews

Lake Neusiedl's best hotels with breakfast

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 354 reviews

Set in Fertőd, 600 metres from Esterhazy Castle, Hotel Patonai offers accommodation with free bikes, free private parking, a garden and a terrace. This 3-star hotel offers a restaurant.

From US$105.07 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 155 reviews

Once the Habsburg imperial family’s baroque summer residence, Hotel Knappenstöckl used to be Halbturn Palace’s residential wing. All rooms have views of the castle courtyard or the palace gardens.

From US$209.95 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 803 reviews

This 3-star hotel in the centre of Neusiedl has a garden and a terrace. It offers air-conditioned rooms with free WiFi. Lake Neusiedl is 2 km away.

From US$156.30 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 285 reviews

BIRKENHOF GOLS - B & B - Wohlfühl Hotel mit Wochenend-Restaurant is located in the traditional wine-growing village of Gols in the Burgenland, close by the Lake Neusiedl-Seewinkel National Park and...

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 453 reviews

Situated in the idyllic landscape of the Neusiedlersee-Seewinkel National Park, this former post office that has been converted into a charming hotel offers a unique accommodation in a tranquil...

From US$176.36 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 487 reviews

Located in Neusiedl am See, a 10-minute walk from the city centre and Lake Neusiedl, Hotel Wende offers an indoor pool, a spa area, and a restaurant.

From US$302.10 per night
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 827 reviews

The Tornácos Hotel - Hegykő is set on the banks of Lake Neusiedl and it offers you modern wellness facilities including a pool, fine cuisine, free Wi-Fi and free parking.

From US$186.26 per night
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 64 reviews

Boasting a garden, terrace, bar and free WiFi, Marienkron - Retreat & Health Resort is situated in Mönchhof, 2 km from Mönchhof Village Museum and 3.3 km from Castle Halbturn.

From US$457.23 per night

Budget hotels in Lake Neusiedl

Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 155 reviews

Located in Podersdorf am See, 12 km from Mönchhof Village Museum, The Parcels Hotel - Adults Only provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 869 reviews

Boasting a terrace and a bar, Hotel Katamaran is located in Rust. The property is situated 3.4 km from Roman stone pit St. Margarethen. Free WiFi is at guests' disposal.

From US$215.62 per night
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 154 reviews

Situated in Gols and with Mönchhof Village Museum reachable within 4.7 km, Domizil Gols, Boutique - Hotel features a tour desk, allergy-free rooms, a garden, free WiFi and a terrace.

From US$145.80 per night
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 244 reviews

Surrounded by a rose garden in the centre of Illmitz, the Rosenhof offers free Wi-Fi, a sauna, and air-conditioned rooms with a balcony. The restaurant serves modern and classic dishes.

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 537 reviews

VILA VITA Pannonia is a 200-hectare nature resort set amidst the impressive landscape of Lake Neusiedl National Park in Burgenland.

From US$362.87 per night
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 633 reviews

St. Martins Therme & Lodge on the banks of its own lake next to the Neusiedlersee-Seewinkel national park combines the exciting atmosphere of a safari lodge with the latest spa facilities.

From US$570.95 per night
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 439 reviews

Our privately owned boutique hotel, situated on the promenade in the centre of Podersdorf, is only 100 metres away from the public beach and children's playground.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 18 reviews

Situated in Illmitz, 22 km from Esterhazy Castle, KRACHER Familienapartment Landhaus No 4 - inklusive Pool features accommodation with a seasonal outdoor swimming pool, free private parking, a garden...

Hotels in Lake Neusiedl that you can book without a credit card

Kirchenwirt Rust

Hotel in Rust
No credit card needed
Scored out of 10, guest rating 7.2
Good - What previous guests thought, 26 reviews

Located within 15 km of Esterházy Palace and 37 km of Castle Forchtenstein, Kirchenwirt Rust offers rooms in Rust.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 24 reviews

Set in Illmitz, 22 km from Esterhazy Castle, KRACHER Landhaus No 3 - inklusive Pool offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 21 reviews

Situated in Illmitz, 22 km from Esterhazy Castle, KRACHER Ferienhaus Landhaus No 1 - inklusive Pool features accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a...

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 10 reviews

Winzerhof Schindler offers an own winery and spacious and modernly furnished rooms with free WiFi and a terrace or a balcony, 200 metres from Mörbisch’s centre and a 2-minute drive from the shore of...

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 23 reviews

Located in Wallern im Burgenland, 15 km from Esterhazy Castle, Landhaus Tauber provides accommodation with a garden, free private parking, a terrace and a restaurant.

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 73 reviews

Located in Mörbisch am See, 21 km from Esterházy Palace, Das-Schmidt Privathotel provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,607 reviews

Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 100 metres apart from each other, and offer a private access to the public beach.

Hotel am See Rust

Hotel in Rust
No credit card needed
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 1,195 reviews

Just 100 metres from the shore of Lake Neusiedl, Hotel am See Rust offers direct access to the public beach and the Seebad leisure area featuring a 6,000 m² lawn, an adventure pool for children, and a...

FAQs about hotels in Lake Neusiedl

See reviews by guests who stayed at hotels in Lake Neusiedl

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From US$186.26 per night
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 827 reviews
Our stay at Hotel Tornacos at Hegyko was excellent. It has a small spa part, and even if we been in main season, was very relaxing. We choose yo have the breakfast and dinner including in the room price and those set menus were really feeling and delicious. Comfy bed and room which was nice amd tidy. The next day my wife had a meeting and they let her use their meeting room, which was highly appreciated, my wife had a great realaxing massage too. Thank you very much it was amazing stay, definitely will come back. Great surrounding area, Fertod with the Eszterhazy Castle is a must to see and very close, about less than 10mins drive
Guest review by
Ferenc
United Kingdom
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 40 reviews
What an exceptional short-term stay - the room was beyond beautiful, stunning ambiance, loved the natural pool, the breakfast was outstanding, the dinner at the main restaurant exceeded every expectation, and the Greisslerei had a gorgeous and well executed menu. There was no imaginable wish that the team of Barbara and Alain didn't fulfill - most of them even without having to ask. We will certainly be back often and can already now not await the next stay. Thank you to everyone for turning our wedding anniversary trip into the most cherished memory.
Guest review by
Petra
Austria
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 244 reviews
Amazing hotel. I think people do not realise how nice that area of Austria is. Breakfast was amazing and made out of food from the local area. I liked the grape juice that was made by the hotel. Room was big and clean the shower was amazing. I think is the first one that I've seen that they really put thought into it. Quiet, free parking. In the summer time I believe it is a wonderful place. Ahhh....and I shouldn't forget about the wine. That is a wine area for Austria.
Guest review by
Adrian Vlad
United Kingdom
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 40 reviews
Perfect modern oasis in the middle of wine country. The rooms were of a very good size, the pool and sauna were also very good. In addition, the hosts were personable and on the night we had dinner at the hotel, the food was fantastic. The wine list is exceptional, not just covering just Austria but rather an international wine list.
Guest review by
Darryl
Singapore
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 155 reviews
Hammocks on the terrace, sunbeds, swimming pool and the style of small huts creates an atmosphere of holidays in a faraway island. Delicous breakfast consisting mainly of local foods, served on the terrace and complemented by fresh courses prepared by the owners - what more can one wish for?
Guest review by
Mike
Czech Republic
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 1,195 reviews
Amazing location, clean rooms, very kind staff. Had they had a free room fir the 2nd night we would have extended the stay on the spot. We stayed in room 23 with almost separate entry and enough space for the family. We were also very pleased with the breakfast quality and diversity.
Guest review by
Ana
Croatia
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,607 reviews
Very nice staff. They also speak Hungarian. They answered my questions. They helped. The view from the room is wonderful. The hotel is directly on the shore of the lake. Breakfast was abundant. We chose dinner from menu. The pool was perfect.
Guest review by
István
Hungary
From US$362.87 per night
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 537 reviews
Comfy apartment, good sauna world, free (quite good) bikes for getting around, good food, nice running trails, a lot of things to do.
Guest review by
Csaba
Hungary
From US$215.62 per night
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 869 reviews
I liked the style of the hotel and room. Very nice. The staff is polite and very kind. The breakfast was excellent.
Guest review by
Zsolt
Hungary
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 73 reviews
Very kindly staff , excelent breakfast and dinner , big pool , good parking , cycling roads next to the hotel
Guest review by
Dalibor
Slovakia
From US$286.12 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 142 reviews
Very friendly and attentive staff Excellent selection of quality wines Very tasty dishes and breakfasts
Guest review by
OM
Czech Republic
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 543 reviews
Lovely garden with pool. The breakfast was great. Very child and dog friendly with a relaxed atmosphere.
Guest review by
Nynne
Denmark
From US$302.10 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 487 reviews
Very nice staff, good location and great food Clean and airy Available bikes to explore the area
Guest review by
Dimitar
United Kingdom
From US$570.95 per night
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 633 reviews
Everything was perfect. the little park outside with the animals, the food with the buffet…
Guest review by
Alexis
Austria
From US$207.27 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 1,805 reviews
Everything was great!) Extra bonuses were very nice. Only pleasant emotions!
Guest review by
Yuliya
Ukraine
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 592 reviews
Everyting was perfect, room, food,staff,location. We were very satisfied.
Guest review by
Peko-Loncar
Croatia
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 138 reviews
deko, kind staff, cleanliness, breakfast !
Guest review by
Barbara
Switzerland
Scored out of 10, guest rating 6.7
Pleasant - What previous guests thought, 303 reviews
Nice room.Very close to the lake.
Guest review by
Emanuel
Romania

Planning a trip? Get inspired by reviews of cities in Lake Neusiedl

10

A great experience in a small town.

A great experience in a small town. Very quiet, relaxing, and refreshing. Excellent breakfast and some great restaurant choices in town. Well worth the drive from Vienna. If you are a wine aficionado, this location must be on your bucket list. High-quality art work and personal touches in every room personally by the owner (forgot to say, she is awesome and the best host I've seen).
Guest review by
Prasad
United States
8.0

Numerous cycle paths around the lake, lookouts, vineyards,...

Numerous cycle paths around the lake, lookouts, vineyards, some restaurants around the cycle paths are closed even though Google shows them to be open. But there are occasional places to refill drinking water on the cycle paths. The bike paths are flat and suitable for everyone, but there is almost nothing in the shade for children, so you will spend the whole day in the fire if you come in the summer :) but to get wet you can jump into the lake - only from the beach for a fee, or you can get a card at the local accommodation for free entry. The disadvantage of the lake is very, very many mosquitoes in the early evening at the lake.
Guest review by
VitekVojkovsky
Czech Republic
6.0

It's a small village.

It's a small village. There is no much in terms of facilities. You will have to travel to Sopron or some other little towns not far from it if you want to do more than just a specific things as I did. I was there for a very specific reason and the place was close to where I needed to be. Otherwise one could choose Sopron and rent a car.
Guest review by
LBLA
United Kingdom
8.0

Neusiedl town is a good place when visiting the lake and/or...

Neusiedl town is a good place when visiting the lake and/or national park. A car or at least bicycle is needed, because everything is a little bit far. There are some restaurants and shops in the town.
Guest review by
Aleš
Czech Republic
10

Weiden am See is a town for a quiet but active stay.

Weiden am See is a town for a quiet but active stay. It offers so many activities to the visitors that you are never bored. You can go cycling on special paths, visit the natural reserve nearby, enjoy the sun at the beach along with water activities, take a short trip to a nearby family park, pick strawberries directly from someone's strawberry farm, walk on the quiet streets and admire the nature, the plants and the neighbourhoods, go shopping in Parndorf, eat at local restaurants, go wine tasting and many more. It is a pleasure to spend time there, as a couple or a family with children.
Guest review by
Alexandra
Romania
10

Illmitz is a great location for visiting the Neusiedler See...

Illmitz is a great location for visiting the Neusiedler See National Park. It has a good choice of restaurants; our hotel (Hotel Post) did evening meals Thu-Sun, so we had a chance to try other restaurants on oher evenings (Heuriger Holzhammer Pusztascheune Illmitz, Antonios Hof). Before leaving we used the web site https://www.birdingplaces.eu/ which had good information on places to visit and what we might expect to see. The hotel itself also had a good booklet on local places to visit and wildlife and we bought an English language version. There is also a good National Park Information Centre.
Guest review by
Peter
United Kingdom
10

Jois is near the Neusiedler See and there is plenty to do.

Jois is near the Neusiedler See and there is plenty to do. There are numerous vineyards, little villages and bike trails to explore. It is also on the train line to Vienna, Bratislava, Eisenstadt, etc ... and trains are easy to catch and mostly free with the Burgenland Karte. We spent 3 days there and it could easily have been 3 weeks.
Guest review by
Orr
8.0

Rust is small but very nice historical town with churches,...

Rust is small but very nice historical town with churches, historical houses and town walls. On Hauptstrasse and close to Fischerkirche you can find nice wine bars as the town is wellknown for its wines. Also you can find good typical restaurants near Alten Stadttor (Seezeile). The town is good starting point to discover this part of Neusiedlersee region. Preferable by bike but you can also walk or by bus (free for Neusiedlersee card holders). In hot summer you can go to the lake (2,0 km from city center) to enjoy the watter activities on the lake or swipping pools. You can visit Mörbisch with local museum, wineries and lake beach. Going by bike is the best way.
Guest review by
Jiri
Czech Republic
10

Perfect destination for families with children.

Perfect destination for families with children. The lake is quite warm, shallow, the beach is nice, well equipped with playgrounds, possibilities to eat and drink, have a shower. In the town there are enough restaurants, supermarkets, often markets.
Guest review by
Peter
Slovakia
2.0

TERRIBLE PLACE, DO NOT BOOK!!

TERRIBLE PLACE, DO NOT BOOK!! The condition of cleanliness and comfort was completely unacceptable and utterly disappointing. And until now the host showed no response to our messages. Going missing so they can avoid the problem. The issues we encountered are as follows: 1. Dirty Bedding: The bed linens had visibly hair, black stains, blood spots, and yellow discolouration. This is absolutely not acceptable. 2. Missing Bedding in One Bedroom: In one bedroom, we found a duvet and pillow in a drawer, but they were not covered. We had to put the covers on ourselves, which is clearly not part of the standard service. 3. Food Crumbs Under the Sofa Blanket: There were significant amounts of food crumbs hidden under the sofa blanket, indicating a complete lack of proper cleaning. 4. Uncomfortably Cold Temperature: Despite turning the heater to maximum, the apartment remained cold, forcing us to wear down jackets indoors. This level of discomfort is unacceptable. Including the shower boilers not working properly and we had to take cold showers. 5. Slow Wifi: Can't even load videos on tiktok, don't even try youtube. We arrived at 8 PM after a long journey, and given the condition of the apartment, it was too late for us to find alternative accommodations. While we are trying our best to adjust to the situation, we expect a refund due to the clear failure to provide the promised standards of cleanliness and comfort. I tried communicating with the property via booking.com, but their are not responsive, and showed no initiative in solving the situation. I felt very neglected and disappointed in this service.
Guest review by
Jiawen
Singapore