Hotels near Wynn Macau Casino, Macau

Amazing facilities and service from staff

The place was literally a walking distance from the port. We had a really nice stay and were upgraded to a bigger room. Thanks to the staff who also helped me find my phone. Very efficient and helpful. The room itself is massive.

We went to Macau to celebrate our bithday as we both have them in December. Mandarin went TRULY above and beyond to make sure our stay was amazing and unique. First of all: we got picked up from the terminal by the Concierge, a nice gesture as he explained everything on the short way to the hotel. Then: we got upgraded to Presidential Suite. 10/10 review doesn’t do it justice. Of course the suite itself is amazing, it’s huge and has a lot of great amenities - but that’s a given in a hotel like Mandarin. What truly stood out was the service: absolutely everyone, from bellhop, reception, concierge, in-room dining staff, housekeeping staff, Spa and managers, was TOP class. Everyone was extra kind and warm (in a good way, it didn’t feel forced), but also very helpful (in a good way, not too „tight”). We received great recommendations on what to do and where to go and felt well taken care of. Spa also deserves a special mention as the treatment we got was outstanding and very relaxing: perfect way to finish our journey. Mandarin really made sure our stay was magical. We would like to thank the entire staff who served us and we will definitely come back. Can’t recommend Mandarin Macau enough. 11/10 experience.

We arrived around noon, a bit earlier than check in time, they tried to find a room for us in a short while and actually it was also upgraded to a harbor view room. They also sent us a snack pack, a fruit dish and a souvenir bear which my daughter really loved. During our stay, all the staff that we met are very friendly and helpful, the shuttle bus also makes traveling convenient. The hotel is very close to the fishman’s harbour, and the Guia lighthouse as well. I will recommend the hotel to other visitors to Macau.

Superb, high class and best price

It is great! Didn’t see that high level of service for long time. Highly recommended