Hotels near Astana Train Station, Astana

Everything was wonderful Everybody was helpful Thank you so much

The staff at the St. Regis Astana is, without a doubt, in a league of their own. So very helpful and genuinely caring. We had requested a quiet room, they provided and I have rarely slept as well as I did. They had also customized the room with, among other things, a huge balloon with a map of all the places we had visited (based on information I had provided prior to arriving) which was a wonderful surprise. I had made a mistake in my booking (I booked a night too many) but staff made sure we weren’t charged for it. The food and service at breakfast is also extremely good and we usually didn’t feel like eating again for the rest of the day! We also enjoyed the service in the bar where we had excellent cocktails. We stayed in a suite, which was very large and tastefully decorated, with a comfortable sitting area and a large bathroom. The soft bed was wonderful after experiencing the hard beds in Uzbekistan and Kyrgyzstan. The temperature inside was comfortable, with quiet climate control. The property is located close to a park and an outside museum, with all the main attractions within 15 – 20 minutes of driving. Honestly, we would have liked to stay for many more nights and we would love to come back again.

The owner/manager was excellent, very helpful. The room was excellent and the breakfast very good.

The lady at reception was so helpful, when my mom forgot her phone at hotel, she kept it for my mom. She also helped my mom book taxi and even used translate app when she talked to my mom as she's afraid my mom might not understand Russian. Thank you so much for your help.

Location is good. Breakfast was great.