- City view
- Garden
- Swimming pool
- BBQ facilities
- Washing machine
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
Cheapest option at this property with free cancellation for 2 adults, 1 child
Price for:
Free cot available on request
Free stay for your child
Free cancellation before 19 September 2025 Cancellation Free cancellation before 19 September 2025 You may cancel free of charge until 00:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 00:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee. Prepayment No prepayment needed – pay at the property No prepayment is needed. No prepayment needed – pay at the property
Breakfast
US$24
(optional)
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Get the celebrity treatment with world-class service at Sheraton Hanoi West
Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive, and connect. Sheraton Hanoi West features 390 modern guest rooms and suites, as well as 120 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Bright interiors, stylish essentials, and floor-to-ceiling windows are complemented by soft finishes and light wood tones to enable transformative journeys. Situated in a quieter part of the city, Sheraton Hanoi West is just a 30-minute drive from Hanoi’s Noi Bai International Airport, ideal for travelers seeking a convenient and highly accessible place to stay.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Airport shuttle
- Non-smoking rooms
- Fitness centre
- Spa and wellness centre
- Free WiFi
- Room service
- Bar
- Free cot available on request

Guest reviews
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Guests who stayed here loved
- Lingxuan
Germany
“I had a wonderful stay at this hotel. The entire place was clean and well-maintained, creating a very comfortable atmosphere. A special thanks to Janny at the front desk—she welcomed me with the warmth and kindness of an old friend, which made my...” - Van
Vietnam
“Really near MyDinh stadium, great for when you need to attend events there as its about 10mins walk” - Arben
Kosovo
“Overall was a greater experience staying at Sheraton West. Breakfast was diverse and plenty options. Staff was happy and positive in every aspect. Management was on point. Especially want to mention the bartender Son which was the nicest guy in...” - Shadfar
Australia
“Lovely hotel located in one of good areas of Hanoi. Friendly and polite staff ready any time to help. My family and I really enjoyed staying there. Highly recommended hotel.” - Gotou
Japan
“本当に快適でした。建国80年イベントで市街に入れなかったですが、スタッフさんの対応含め充実した休暇でした。 ラウンジからの花火は思い出になるものでした。 ありがとうございました。” - Hang
Vietnam
“- Checkin and checkout procedures are easy and fast. Good breakfast with different choices. And I love the bathroom amenities and hot shower. - Room is big and very clean. - Location is far from the downtown but it seems to be convenient to get...” - Munsu
South Korea
“뷔페가 너무 맛있고, 스파와 헬스장도 완전 최상급 입니다. 또한, 스카이라운지도 야경 보면서 즐기기에 너무 좋네요.” - Sandi
Oman
“The staff were wonderful Rooms cleaned every day Bathroom products of a good quality Three complimentary pieces of laundry a day is so welcome when you are staying for work” - Jiahn
Taiwan
“Having breakfast always at Regency Club Lounge with excellent reception and heartly services over the 11 days of stay, leisurely with long duration of operation hours. Highly recommended for Club Access option.” - Jean-pierre
Switzerland
“L’emplacement, la gentillesse et la compétence du personnel”
Hotel surroundings
Restaurants
- The Market
- CuisineJapanese • Korean • Pizza • Seafood • Steakhouse • Sushi • Thai • Vietnamese • Local • Asian • International • Grill/BBQ
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.





The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sheraton Hanoi West in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.