About this property
Prime City Centre Location: Lotusama Central Hanoi Hotel in Hoàn Kiếm offers a 4-star experience in the city centre. Guests enjoy easy access to key attractions such as Hanoi Old City Gate (8-minute walk), Hoan Kiem Lake (12-minute walk), and the Imperial Citadel of Thang Long (2 km). Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with bidets, and city views. Additional amenities include balconies, terraces, work desks, and free WiFi. Family rooms and full-day security ensure a comfortable stay. Dining Options: The hotel serves American, buffet, and Asian breakfasts with local specialities, warm dishes, juice, cheese, and fruits. Dining options include room service and a tour desk for exploring the city. Convenient Facilities: Guests benefit from a terrace, paid airport shuttle service (23 km from Noi Bai International Airport), lift, 24-hour front desk, concierge, housekeeping, bicycle parking, and luggage storage.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Airport shuttle
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Terrace
- Room service
- Lift
- Laundry
- Air conditioning
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Anne
Denmark“The staff was excellent, so friendly and sweet. Fantastic service and help with everything. Location super. Food very super and so many options. A amazing experience🙏❤️” - Sugih
Belgium“All! We changed room to a bigger one in the next three days. The location is perfect, close to everything. The staffs are everything you’ve wished for! Chloe is always ready 24 hours, FO team Huy, Kenny, and all team welcomed us very warm and also...” - Sugih Belgium“All! The location is perfect, close to everything. The staffs are everything you’ve wished for! Chloe is always ready 24 hours, FO team Huy, Kenny, and all team welcomed us very warm and also always helpful, team kitchen prepared very good...”
- Dunel
India“Everything was picture perfect. Chloe was the nicest person I have met in my Vietnam trip. Thank you to all the staff for the hospitality” - Yoke
Malaysia“Location was fantastic. Walking distance to many eateries, popular sightseeing spots and shops. Chloe and team were wonderful and went above and beyond to ensure we were comfortable during our stay. They even coordinated a special surprise when we...” - Thivines Malaysia“Chloe was really helpful, texted prior and during my star to ensure everything went well, would recommend the place , location was also very convenient”
- Rachel
Ireland“The staff are so nice and helpful with anything we needed. The hotel is very clean and beds are so comfortable, and the location is perfect for walking to the shopping streets. The breakfast was gorgeous. As a group we really enjoyed our stay...” - Hana
Czech Republic“Chloe and all other hotel staff was very pleasant, warm welcoming, helpful to arrange everything we needed. Their assistance was really appreciated, thank you very much again🤗” - Karin
Australia“Nice and central location, Hanoi old town. Friendly and helpful staff. Excellent breakfast.” - Hana Czech Republic“Very helpful receptionist, we were in contact before we arrive via whatsapp and had very good experience”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
This property will not accommodate hen, stag or similar parties.
