Kampala Serena Hotel

–Excellent location - show map
+53 photos
Kampala Serena Hotel
1 / 61
Scored 8.9
Rated fabulous

Staff

9.4

Enjoy some extra space with 2 rooms for 2 adults, 1 child

2 × Superior Deluxe Room
Price for:
Max adults: 1 <br> Max children: 1
Each unit has:
Bed: 1 large double bed
Free cot available on request
Free stay for your child
Partially refundable
Pay the property before arrival
Breakfast US$40 (optional)
We have 4 left
US$590 per night
Price US$1,769
3 nights, 2 adults, 1 child
Reserve your selections
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Kampala Serena Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Kampala Serena Hotel

Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness centre. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Rooms with:

  • Garden view

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

—
 ! 

Please select one or more options you want to book

All available rooms

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Deluxe Room
To fit 2 adults, 1 child, you'll need to select 2 of these
We have 4 left
  • 1 large double bed
Free cot available on request

The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Room
560 feet²
Balcony
Garden view
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Socket near the bed
  • Desk
  • Seating Area
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Hairdryer
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Single-room air conditioning for guest accommodation
Max adults: 2
US$312 per night
Price US$936
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 2
US$346 per night
Price US$1,037
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$295 per night
Price US$885
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$329 per night
Price US$986
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Club Premier Room
  • 1 large double bed
Free cot available on request

Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a TV with satellite channels. The unit offers 1 bed.

Room
581 feet²
Balcony
View
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
Max adults: 2
US$371 per night
Price US$1,114
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 2
US$405 per night
Price US$1,215
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1
Only for 1 guest
US$354 per night
Price US$1,063
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1
Only for 1 guest
US$388 per night
Price US$1,164
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Junior Suite with Balcony
We have 3 left
  • Bedroom 1: 1 extra-large double bed
  • Living room: 1 sofa bed
Free cot available on request

This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and bathrobes. The air-conditioned suite offers a TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Private suite
614 feet²
Balcony
Garden view
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
Max adults: 2
US$532 per night
Price US$1,597
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1
Only for 1 guest
US$498 per night
Price US$1,495
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Edward
    Jersey Jersey
    “Highly recommend! Amazing experience with great customer care, spacious rooms, and everything was impeccably clean. Couldn't ask for more.”
  • Janet
    South Africa South Africa
    “Amazing. Luxury. The spa was incredible with the lovely steam rooms and massage was well worth it. Facilities are more than comfortable. Relaxing. Even tho it’s a large hotel the beautiful gardens bring a peacefulness to the place. The staff are...”
  • Andrew
    United Kingdom United Kingdom
    “Clean room, comfy bed, hot shower. lovely pool area. Good location.”
  • Rushishikara
    Burundi Burundi
    “The staff are nice and cooperate, they are so kind”
  • Toroitich
    Kenya Kenya
    “Staff always freindly and the rooms are perfect. The chicken soup at breakfast was excellent.”
  • Warah
    Kenya Kenya
    “It was excellent, I liked the presentation, the staff and the variety of meals!”
  • Ferdinand
    Germany Germany
    “Perfect location, perfect staff, person environment”
  • Ramachandaran
    South Africa South Africa
    “Everything from the welcome, the staff, the meals and facilities.”
  • Denis
    South Africa South Africa
    “Clean towels, lovely linen, great lighting, big safe, proximity to Jikoni Restaurant which cooks traditional meals.”
  • Abraham
    Uganda Uganda
    “We arrived super late but were warmly welcomed by friendly staff and our request was met perfectly, the deluxe room is always on point and the food is great.”

Hotel surroundings

Restaurants

7 restaurants on site
  • The Explorers Italian Bistro
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lakes Restaurant
    • Cuisine
      African • Seafood • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Pearl Restaurant and Champagne Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Pool Bar and Restaurant
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bambara Lounge
    • Cuisine
      International
    • Open for
      High tea
    • Ambiance
      Traditional
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Mist Bar
    • Cuisine
      International
    • Open for
      Lunch • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free
  • The Ssese Patisserie
    • Cuisine
      International
    • Ambiance
      Modern
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free

House rules

Kampala Serena Hotel takes special requests - add in the next step!
Check-in
From 12:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 12 years
Extra bed upon request
US$100 per child, per night
13+ years
Extra bed upon request
US$150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCashCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kampala Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.