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Get the celebrity treatment with world-class service at Crystal Mountain Hotel Wisła
Elegant Accommodation: Crystal Mountain Hotel Wisła in Wisła offers a 5-star experience with family rooms, balconies, and mountain views. Each room features air-conditioning, a private bathroom, and modern amenities.
Exceptional Facilities: Guests enjoy an infinity swimming pool, indoor pool, sauna, fitness centre, sun terrace, and water sports facilities. Additional amenities include a spa, steam room, hot tub, and yoga classes.
Dining Experience: The family-friendly restaurant serves local and European cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast, brunch, lunch, dinner, high tea, and cocktails are available.
Prime Location: Located 15 minutes from the Museum of Skiing and 50 km from TwinPigs, the hotel is near attractions such as eXtreme Park (10 km) and offers scenic mountain views.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.2
Location
9.0
Free WiFi
9.0
Select topics to read reviews:
Guests who stayed here loved
Martin
Ireland
“Friendly, clean and very polite staff 👌. Amazing facilities, pools, saunas and restaurants. 2nd time visiting Crystal and definitely wil be back again.”
Daniela
Brazil
“Everything. From staff to installations and kindness from reception which gave us the opportunity of a later check out. Breakfast was amazing. Definitely would come back”
Karolina
United Kingdom
“Perfect hotel breakfast so rich pools staff all amazing”
Mariana
Venezuela
“Absolutely loved our stay! The views were breathtaking, the facilities brand new and spotless, and the modern decor gave everything a luxurious touch. The food was delicious and the staff went above and beyond to make us feel welcome. A perfect...”
Olga
Ukraine
“Everything was great, a lot of the activities in the hotel: different swimming pools with animation, sauna, games rooms. The view was stunning, there are few options for short walking hikes from the hotel.”
Carlos
Portugal
“We felt very welcome by the majority of the workers.
Room with great space. Mattress and sofa are great.
Amazing expectable view.
Quality of materials of the room are not premium, but all looks very well thought and designed.”
R
Remigiusz
Canada
“All the extra that come with the hotel it's a perfect family retreat highly recommended 👌”
P
Petra
Czech Republic
“There is everything you need! And its great for couples but also for families!”
J
Julia
United Kingdom
“It was big, clean, beautiful view and lovely staff”
Tomasz
Poland
“Modern and clean rooms, amazing breakfast – you couldn't ask for more. Great location with amazing views.”
Crystal Mountain Hotel Wisła takes special requests - add in the next step!
Check-in
From 16:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 4 years
Cot upon request
50 zł per child, per night
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
The hotel only accepts pets of breeds/species that are not considered dangerous weighing up to 30 kg. Arrival with a pet must be notified at the time of booking. In the absence of prior notification of arrival with an animal, the hotel reserves the right to refuse to accept it. The stay of a pet is subject to an additional fee of 100 PLN per night.
For the comfort of other guests, please do not bring pets to public areas, such as SPA & WELLNESS zone, restaurants, Lobby Bar, Beauty Salon, playroom for children, gym and Club.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
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Ireland“Friendly, clean and very polite staff 👌. Amazing facilities, pools, saunas and restaurants. 2nd time visiting Crystal and definitely wil be back again.”
Brazil“Everything. From staff to installations and kindness from reception which gave us the opportunity of a later check out. Breakfast was amazing. Definitely would come back”
United Kingdom“Perfect hotel breakfast so rich pools staff all amazing”
Venezuela“Absolutely loved our stay! The views were breathtaking, the facilities brand new and spotless, and the modern decor gave everything a luxurious touch. The food was delicious and the staff went above and beyond to make us feel welcome. A perfect...”
Olga
Ukraine“Everything was great, a lot of the activities in the hotel: different swimming pools with animation, sauna, games rooms. The view was stunning, there are few options for short walking hikes from the hotel.”
Carlos
Portugal“We felt very welcome by the majority of the workers. Room with great space. Mattress and sofa are great. Amazing expectable view. Quality of materials of the room are not premium, but all looks very well thought and designed.”
Canada“All the extra that come with the hotel it's a perfect family retreat highly recommended 👌”
Czech Republic“There is everything you need! And its great for couples but also for families!”
Poland“Modern and clean rooms, amazing breakfast – you couldn't ask for more. Great location with amazing views.”
