Sun Palace - All Inclusive Adults Only

–Excellent location - show map
+51 photos
Scored 9
Rated superb
  • Sea view
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box

Experience world-class service at Sun Palace - All Inclusive Adults Only

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views. Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Buffet

Free private parking available on-site

Activities:

  • Fitness centre

  • Hot tub/Jacuzzi

  • Private beach area

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Rebecca
United Kingdom United Kingdom
“Lovely resort, was nowhere near full capacity when we went which helped. Sun loungers always available, reservations in the restaurants were not difficult to come by. We were lucky enough to help release green turtle hatchlings. The two quieter...”
Ryan
United Kingdom United Kingdom
“Good facilities, close to the airport & very friendly staff. Special mention to the Café team for their efforts every day in particular Eric & Ariadna”
Tamar
United Kingdom United Kingdom
“The facilities were good. The restaurants were mostly very good and the food at the buffets was fresh. The staff were friendly and helpful and keen to ensure that we had a good experience.”
Urs
Switzerland Switzerland
“Absolutely everything! The staff was super nice, friendly and helpful.”
Thomas
Germany Germany
“The staff members are adorable, the location is perfect, because it’s close to the airport and has its own beach. The food at the hotel is great, especially the breakfast.”
Noy
Israel Israel
“very high level. The food is great+++. The room is perfect. the pool. the team . Very suitable for couples especially!!”
Yuliana
Mexico Mexico
“The staff was very attentive, they let us check in and enjoy the resort before our room was ready which was nice to get our day started. The staff was always available to help out and refill our drinks. The food was good with a good amount of...”
Anna
Netherlands Netherlands
“Very comfortable stay. The personnel was very kind and helpful. The room was spacious and the bed comfortable. The food and entertainment options were good too. Generally positive experience.”
Luca
United Kingdom United Kingdom
“The breakfast and lunch buffet, the rooms, the beach, the location. Most of the staff were very polite and friendly. The hotel was very clean.”
Jackie
United States United States
“The Sun Palace has so much to do and and the staff is outstanding.”

Property surroundings

Restaurants

4 restaurants on site
AURORA
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LA TRATTO
  • Cuisine
    Italian
  • Open for
    Dinner
FUEGO
  • Open for
    Dinner
THAI
  • Cuisine
    Asian
  • Open for
    Dinner

House rules

Sun Palace - All Inclusive Adults Only takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply.

Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 1230050233