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About this property
Located along the Caribbean Sea, this Cancun hotel is 3.5 km from Aqua World Marina. It features a water park with 8 water slides and The Spa offers hair and body treatments. Every spacious room offers balcony with beautiful ocean views and air conditioning. All rooms are brightly decorated and include a satellite TV, refrigerator and coffee maker. Guests can enjoy a poolside massage or relax in the hot tubs. A gym and 2 tennis courts are available for active guests. Crown Paradise Cancun offers free on-site activities, such as a mini-golf course and game room with billiards. A variety of cuisine is available at Club Cancun’s 7 restaurants, including Japanese specialties at Fujiyama and Italian dishes at La Piazza. Beer and cocktails are served at 6 bars, such as Club Caribe Pool Bar and Beach Bar.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 4 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- 7 restaurants
- Spa and wellness centre
- Fitness centre
- Bar
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Guest reviews
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Guests who stayed here loved
- Staceyflowers
Belize
“I loved the hotel itself. The rooms, pools, the entire hotel was beautiful and always clean. I loved the way the hotel has entertainment shows for the guests at night and different activities during the day by the pool.” - Yves
Canada
“The staff at the buffets and restaurants, pool staff were amazing. They were so warm and inviting.” - John
United Kingdom
“Nice friendly staff, views from the room, pools. Rooms cleaned everyday.” - Yuichi
Australia
“Everything was great. Lovely views, excellent facilities. Staff were friendly & helpful. The French restaurant Sans Siuchi food was excellent and atmosphere was truly nice, waiters service was attentive also great with no kids/noise. Excellent...” - Qiaoni
United States
“1, The waiters in all departments of the hotel were dedicated and enthusiastic, reflecting the friendliness of the Mexican people; 2, The rooms were clean and tidy and the meals were plentiful and delicious; 3, Every room faces the ocean with an...” - Glen
United Kingdom
“This hotel had everything needed for a great family holiday. We have arrived home today and cannot fault the place at all. It was basic but very clean, rooms are cleaned every day. Food was fine and the staff were lovely.” - Carolina
Australia
“The hotel is amazing! We had a great experience there, the food was delicious, plenty of places to eat and have drinks, lots of things to do, it's definitely a great hotel for families or adults only as there are places for no kids. I highly...” - Pedro
New Zealand
“We liked everything, the people that works here are amazing,very friendly and do everything they can do to make your stay comfortable.” - Abigail
Portugal
“Wonderful staff, helpful and fun. Clean rooms. Good entertainment.” - Dolores
Canada
“We loved the friendliness of staff. Our housekeeping was great...room always cleaned,fresh towels and replenished the beverages daily. Loved the food at the Italien and Steakhouse restaurants. Disappointed about the food options on Seafood night...”
Property surroundings
Restaurants
- La Palapa
- CuisineInternational
- Fujiyama
- CuisineChinese • Japanese
- Los Gallos
- CuisineMexican
- Wayne's Boots
- CuisineSteakhouse
- Fisherman's
- CuisineSeafood
- La Piazza
- CuisineItalian
- Sans Soucis
- CuisineFrench
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.



The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Several services, including telephone calls, motorized water sports and the full-service spa are not included in the all inclusive plan.
French menu is offered at Fisherman´s Restaurant for our guests satisfaction.
By order of the local authorities, the hotel will charge a mandatory environmental sanitation tax of $79.20 Mexican pesos per room per night, which must be paid directly at the property.
Family water park including slides will be closed for maintenance from May 2 to 31, 2025.
Kids Paradise water park will be closed for maintenance from September 17 to 30, 2025.
The “Kids Paradise” children’s club will be closed for maintenance from September 17 to 30, 2025. During these dates, all other services and areas of the hotel will continue to operate regularly and with an extensive program of activities in exclusive areas for children.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.