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You might be eligible for a Genius discount at Motto By Hilton Tulum. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Motto By Hilton Tulum in Tulum offers family rooms with garden or inner courtyard views. Each room includes air-conditioning, a private bathroom, and a work desk.
Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness centre, sun terrace, and free bicycles. The hotel provides free WiFi, a restaurant, bar, and a coffee shop.
Dining Experience: The family-friendly restaurant serves American, Italian, Mexican, international, and Latin American cuisines. Brunch, lunch, and dinner are available, including vegetarian, vegan, gluten-free, and dairy-free options.
Prime Location: Located 40 km from Tulum International Airport, the hotel is near attractions such as Tulum Archeological Site (4 km) and Sian Ka´an Biosphere Reserve (13 km).
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Sustainability
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.7
Facilities
8.5
Cleanliness
8.4
Comfort
8.7
Value for money
8.3
Location
8.4
Free WiFi
7.4
Low score for Tulum
Select topics to read reviews:
Guests who stayed here loved
Efthymios
United Kingdom
“Great location, amazing facilities and clean. Great value for money”
J
James
United Kingdom
“Rooftop terrace was superb
Staff really friendly and helpful”
R
Rebecca
United Kingdom
“One of the nicest hotels I have stayed in - incredible value for money too! Motto by Hilton was gorgeous. The rooms felt luxury and was a great size for the 3 of us. The pool area was so gorgeous and the gym facilities were great. Food in the...”
Karim
Netherlands
“The room was very convenient and organized. Rooftop pool is very nice. Location is great. Good gym!”
I
Isabelle
Netherlands
“Facilities were so good and comfortable. Loved the gym.”
Rani
Australia
“Loved the pool area, the gym, the staff were so friendly. Rooms were comfortable and the housekeeping was great. High recommend”
L
Lia
Switzerland
“The Hotel had a great location. If you are planning to change the accommodation in Tulum it would be a great start to find yourself in tulum and where to go. The Staff was very nice and helpful. The Pool and Gym was good as well. You can use the...”
Beth
United Kingdom
“This hotel was amazing, perfect for me and my girlfriends. Location is equidistant between tulum centre and tulum hotel zone. Hotel was super modern with a cool vibe, rooms were very comfortable and cleaned everyday. The rootop was giving beach...”
K
Katie
United Kingdom
“Facilities like the gym
Room was small but was clean and comfortable bed, lovely shower etc,
In middle of beach and town so could get to both on bike quite easily”
M
Margapuri
India
“The staff, especially Sofia on the front desk was very helpful and attended any requests with utmost sincerity. The decor was wonderful”
Motto By Hilton Tulum takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that pets will incur an additional charge of USD 45 +Tax per day, per pet.
Breakfast-inclusive rates comprise breakfast for adults and up to 2 children aged up to 5 years.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
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