Hotel Hacienda Ventana del Cielo

–Good location – show map
+45 photos
Scored 8.1
Rated very good

Staff

8.5

Property highlights

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About this property

Comfortable Accommodations: Hotel Hacienda Ventana del Cielo in Tepoztlan offers family rooms with private bathrooms, balconies, and garden views. Each room includes free toiletries, a TV, and a dining area. Exceptional Facilities: Guests can enjoy spa facilities, a swimming pool with a view, sun terrace, and lush garden. The property features a restaurant, bar, and free WiFi. Additional amenities include a lounge, outdoor fireplace, and tour desk. Dining Experience: The family-friendly restaurant serves local cuisine with brunch, dinner, high tea, and cocktails. The romantic ambiance enhances the dining experience. Prime Location: Located 58 mi from Benito Juarez International Airport and 21 mi from the Robert Brady Museum, the hotel offers scenic views and easy access to local attractions.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Spa
  • Family rooms
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Airport shuttle (free)
  • Room service
  • Bar

Free private parking

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
2 full beds
Bedroom 1
1 king bed
Bedroom 2
1 full bed
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Gabriela
United States United States
“Excellent service and beautiful view. Manager was excellent in being flexible around deposit misunderstanding. Manager and front desk person were attentive.”
José
Mexico Mexico
“Esta en un lugar preciso para descansar, con una espectacular vista.”
Ligia
Mexico Mexico
“Instalaciones muy bonitas Limpieza Atención excelente Un lugar que se siente seguro y cómodo relajante Una muy buena experiencia Excelente atención de Carlos”
Itzel
Mexico Mexico
“El lugar es muy bonito y está perfectamente ubicado debajo del cerro de la ventana.”
Armando
Mexico Mexico
“Las vistas, la tranquilidad, muy limpio, la comida es muy rica”
Karla
Mexico Mexico
“La ubicación es perfecta para descansar y estar alejados del ruido”
Frida
Mexico Mexico
“El hotel está hermoso, super limpio, tanto alberca, habitaciones, jardín y restaurante se encontraban muy limpios, la atención desde que llegas es excelente, todos muy amables, un experiencia maravillosa, mis felicitaciones y agradecimiento a todo...”
María
Germany Germany
“La localización del hotel es increíble, ya que se encuentra justo en la falda del monte, por lo que se aprecia una vista maravillosa desde cualquier parte del hotel. El hotel también ofrece caminatas con guía, lo cual añade mucho a la experiencia....”
Andy
Mexico Mexico
“La vista es lo mejor! Espacios abiertos para descansar, la piscina de la terraza es perfecta”
Barcenas
Mexico Mexico
“Muy buena atención el personal super amable hay muy buena energía los precios del restaurante muy accesibles.todo muy bien”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Local
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly • Romantic

House rules

Hotel Hacienda Ventana del Cielo takes special requests – add in the next step!
Check-in
From 1:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 12 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

A deposit via bank wire is required to secure your reservation. Hotel Hacienda Ventana del Cielo will contact you with instructions after booking, and bank deposit must be made within the first 48 hours after the hotel has contacted the guest with bank information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Hacienda Ventana del Cielo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.