Casa Chukum - Hotel Boutique

–Excellent location - show map
+73 photos
Scored 9.3
Rated superb

Staff

9.8

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Get the celebrity treatment with world-class service at Casa Chukum - Hotel Boutique

Elegant Accommodation: Casa Chukum - Hotel Boutique in Bacalar offers a 5-star experience with a sun terrace, garden, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a bar, and complimentary bicycles. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and garden or pool views. Additional amenities include a lounge, games room, and family rooms. Private check-in and check-out, a 24-hour front desk, and concierge service ensure a comfortable stay. Dining Options: A buffet breakfast with local specialities, warm dishes, and fruits is available. The hotel also offers a coffee shop and room service. Prime Location: Located 35 km from Chetumal International Airport, the hotel is praised for its attentive staff and beautiful garden. Guests appreciate the convenient location and proximity to local attractions.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (9.6)

Breakfast info

Buffet

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Bruce
Canada Canada
“Rooftop viewing platform to see lagoon and sunrise. Two resident cats that welcome and interact with guests. Short walk to spectacular ecoparque boardwalk. Staff is friendly and eager to offer suggestions on what to see and where to eat.”
Paz
Israel Israel
“We loved the location, hotel team and the amazing dogs and cats of the owner! Felt like home away from home and that we are really welcomed in hotel ! Decor was great too !”
David
United Kingdom United Kingdom
“Absolutely amazing place. Great location. They made you feel at home and treated you like one of the family.”
Antoine
France France
“The location close to city center. All the staff is very kind. The room are nice and the garden is great. There is also a cool rooftop and a big mention for the cats which are very cute!”
Eero
Netherlands Netherlands
“Very cozy and laidback, just like Bacalar itself, with superb staff (Emmanuel, Samantha) who made us feel right at home. On the first night they invited us to a local party where we had the best time ever and really got to experience Mexican...”
Rebecca
United Kingdom United Kingdom
“We loved EVERYTHING about this wonderful hotel! The staff were so incredibly helpful and made us feel so welcome. It was beautifully and tastefully designed and the rooms were very comfortable too; slept very well! The pool was lovely too. We paid...”
Bolden
United States United States
“Excellent location and staff, comfortable and modest boutique hotel. GREAT ART and refreshing pool and the rooftop is a great place to relax. We will return”
Maya
United Kingdom United Kingdom
“Great pool and very friendly staff! Amazing location too”
Joanne
Australia Australia
“Staff were super friendly and helpful in organising transport and giving information on tours, things to do and places to eat. Rooms were large and bed comfortable. Short walking distance to numerous places to eat and to main square.”
Andi
United Kingdom United Kingdom
“- Great hotel + location - The team at Casa Chukum are very friendly and helpful - Comfortable room - Great rooftop with views of the laguna”

Hotel surroundings

House rules

Casa Chukum - Hotel Boutique takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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