Name: Hotel Carolina Bacalar
Address: Boulevard Costera de Bacalar Sur 625, 77930 Bacalar, Mexico, Boulevard Costera de Bacalar Sur 625, Quintana Roo, 77930, Mexico
Rating: 9.0

Hotel Carolina Bacalar

–Excellent location - show map

+26 photos

You might be eligible for a Genius discount at Hotel Carolina Bacalar. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Beachfront Location: Hotel Carolina Bacalar in Bacalar offers a private beach area and direct beachfront access. Guests can relax on the terrace or enjoy the year-round outdoor swimming pool with stunning lake views. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, balconies, and free WiFi. Additional amenities include a coffee machine, seating area, and free toiletries, ensuring a comfortable stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine for brunch, lunch, and dinner. A bar provides a relaxing atmosphere for evening drinks. Convenient Services: The hotel offers private check-in and check-out, concierge service, and free on-site parking. Additional facilities include a kids' pool, family rooms, and bicycle parking. Nearby Attractions: Chetumal International Airport is 33 km away. Guests can enjoy water sports, explore the surrounding area, and take advantage of the convenient location.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.2)
Top pick by families with children

Breakfast info

American

Rooms with:

Lake view
Pool view
Terrace
Pool with a view

Free private parking available at the hotel

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Availability

Prices converted to USD

Please select one or more options you want to book

All available rooms

Select a room type and the number of rooms you want to reserve.
Room type	Number of guests	Today's price	Your choices	How many rooms will you need for your stay? Please select here. Select rooms
King Room with Lake View We have 1 left 1 large double bed Balcony Lake view Pool view Pool with a view Air conditioning Ensuite bathroom Flat-screen TV Terrace Coffee machine Free WiFi Free toiletries Shower Safety deposit box Towels Socket near the bed Seating Area TV Hairdryer Fan Dressing room Cable channels Toilet paper	Max adults: 2	US$220 per night Original price US$1,242.59 Getaway Deal - US$584.02 This property is offering a discount on stays between 28 Mar–30 Sept 2025. Total before taxes US$658.57 US$220 is the average price per night. This excludes taxes and charges. 47% off 47% off You’re getting a reduced rate because this property is offering a Getaway Deal. Getaway Deal Getaway Deal This property is offering a discount on stays between 28 Mar–30 Sept 2025. Excluded: 16 % VAT, 5 % City tax	Non-refundable Pay online discount may be available	Select rooms
	Max adults: 2	US$241 per night Original price US$1,366.85 Getaway Deal - US$642.42 This property is offering a discount on stays between 28 Mar–30 Sept 2025. Total before taxes US$724.43 US$241 is the average price per night. This excludes taxes and charges. 47% off 47% off You’re getting a reduced rate because this property is offering a Getaway Deal. Getaway Deal Getaway Deal This property is offering a discount on stays between 28 Mar–30 Sept 2025. Excluded: 16 % VAT, 5 % City tax	Partially refundable Pay online discount may be available	Select rooms
	Max adults: 2	US$260 per night Original price US$1,471.49 Getaway Deal - US$691.60 This property is offering a discount on stays between 28 Mar–30 Sept 2025. Total before taxes US$779.89 US$260 is the average price per night. This excludes taxes and charges. 47% off 47% off You’re getting a reduced rate because this property is offering a Getaway Deal. Getaway Deal Getaway Deal This property is offering a discount on stays between 28 Mar–30 Sept 2025. Excluded: 16 % VAT, 5 % City tax	American breakfast included Non-refundable Pay online discount may be available	Select rooms
	Max adults: 2	US$299 per night Original price US$1,692.21 Getaway Deal - US$795.34 This property is offering a discount on stays between 28 Mar–30 Sept 2025. Total before taxes US$896.87 US$299 is the average price per night. This excludes taxes and charges. 47% off 47% off You’re getting a reduced rate because this property is offering a Getaway Deal. Getaway Deal Getaway Deal This property is offering a discount on stays between 28 Mar–30 Sept 2025. Excluded: 16 % VAT, 5 % City tax	American breakfast included Partially refundable Pay online discount may be available	Select rooms

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Amy
United Kingdom
“We had a room on the first floor which was perfect. The access to the lake is great, they have everything you need (kayaks, vests, etc) provided for the guests for free. Rooms are well-maintained, clean, and the bed is so comfy. The lake is...”
Yannick
United Kingdom
“Lovely setting in a middle of a tropical garden and by the lake. Get up at dawn and go on the pier. Sit down and watch the sunrise. It s outstandly beautiful, calm and relaxing. Modern design bungalow with everything you need.”
Piotr
Poland
“Very atmospheric hotel, comfortable rooms great location - on the lake shore, close to the city, and at the same time quiet and peaceful. Great food, nice service. I recommend!!!”
Timothy
Netherlands
“The location and facilities are great and the staff is fantastic. They were incredibly friendly, helpfull, and super relaxed. Overall this stay far exceeded our expectations. The hotel is super cozy and looks beautifull!”
Pippa
United Kingdom
“Amazing spot right on the laguna. Beautiful rooms. Attentive staff. Canoes and kayaks free to use. Easy parking.”
Tori
United Kingdom
“Beautiful place and the fact the kayaks and paddle boards are included is amazing!”
Holland
Australia
“Beautiful property, very peaceful and relaxing. Attentive staff. Lots of activities for guests”
Samuel
New Zealand
“Great location on the lagoon. Comfortable clean room with your own balcony for relaxing in a hammock.”
Daniel
Canada
“This is a small boutique Hotel that is perfectly placed on the Lagoon! What is awesome is that you may borrow kayaks & paddle boards and enjoy the beautiful lagoon! We enjoyed the views, the restaurants are decently priced, not cheap but not over...”
Nicola
United Kingdom
“The location was fabulous. Right beside the lake only a short walk into the centre of town. The room was comfortable. The hotel buildings were very pretty. All the staff were helpful and friendly.”

Hotel surroundings

Restaurants

1 restaurant on site

Restaurante #1
- Cuisine
  Mexican
- Open for
  Breakfast • Brunch • Lunch • Dinner
- Ambiance
  Family friendly

House rules

Hotel Carolina Bacalar takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 06:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years

Extra bed upon request

MXN 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Carolina Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.