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About this property
Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon.
All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included.
Bellavista Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar.
The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
“The location, the italian restaurant, and the buffet.”
Jeremy
Malta
“The Staff were very helpful to cater to my wife who is allergic to gluten (coeliac). They took the time to explain what she could and could not eat, and even prepared food in a separate fryer for her in certain instances. Both the management and...”
Amit
Mexico
“It was good and food was amazing and stuff were also good”
Deividas
Lithuania
“Great place to have your vacation in Cancun, both location and quality wise.”
Lachlan
Australia
“Dinner at the a la carte restaurant was fantastic.”
Sharon
United Kingdom
“Amazing customer service and great food and drinks. Would happily go back”
Kara
Canada
“The place is awesome, we got upgraded to a beachfront view room so we were so happy. The staff are all nice and helpful. The food and service in the restaurant is superb. Overall an excellent experience!”
Property surroundings
Restaurants
4 restaurants on site
Bellavista
Cuisine
Mexican • International
Open for
Breakfast
Ambiance
Family friendly • Traditional
Deck
Cuisine
International
Open for
Lunch • Dinner
Ambiance
Family friendly • Traditional
Dietary options
Vegetarian
Chianti
Cuisine
Italian
Open for
Dinner
Ambiance
Modern • Romantic
Dietary options
Vegetarian
Umami
Cuisine
Japanese • Sushi
Open for
Dinner
Ambiance
Modern
Dietary options
Vegetarian
House rules
Hotel NYX Cancun takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply.
The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply.
One extra child or adult will be charged USD 150 extra per person per night when using existing beds.
Up to two children from 0 to 5 years stay free of charge when using existing beds.
Please be informed that the Bellavista Restaurant will be closed for remodeling starting on August 11. Breakfast service will be offered at the Deck Restaurant for approximately 3 months. The remodeling work will take place from Monday to Sunday between 10:00 a.m. and 6:00 p.m.
Guest will be asked to pay a deposit of $150.00 USD or $3,000.00 MXN per stay. It will be refund during check out.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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