Hotel 28 Cancun

–Great location - show map
+98 photos
Scored 8.7
Rated fabulous

Staff

9.1

You might be eligible for a Genius discount at Hotel 28 Cancun. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel 28 Cancun in Cancún offers family rooms with air-conditioning, kitchenettes, and private bathrooms. Each room includes a minibar, TV, and free WiFi. Dining and Leisure: The family-friendly restaurant serves Mexican and Caribbean cuisines with vegan options. Guests can enjoy brunch and lunch in a relaxed setting. The terrace, bar, and outdoor swimming pool provide leisure options. Convenient Location: Located 18 km from Cancún International Airport, the hotel is near attractions such as Cancun Government Palace (19-minute walk) and Cancun Bus Station (1.2 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Terrace
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (8.7)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Amber
Canada Canada
“The staff were wonderful! They helped me whenever they could. They were kind enough to allow for a late checkout (of course this was dependent on availability) and they even called bookstores on my behalf when I was searching for a specific book....”
Olivia
United States United States
“Location was excellent, just across the street from Mercado 28, a shopping area. The hotel is NEW so it's super clean and the apartment large (we rented the 2 bedroom), both rooms having king sized beds. The living room was large and inviting so...”
Andrea
Mexico Mexico
“Excelente está completamente nuevo muy limpio hermoso una ubicación muy favorable”
Rodolfo
Mexico Mexico
“Todo a excepción de las almohadas pero todo lo demás excelente, lo recomiendo al 100”
Edmerson
Colombia Colombia
“Las instalaciones nuevas y la amabilidad de todo el personal 👌👌👌”
Marcelino
Chile Chile
“La atención del personal es superlativa, es como estar en casa... Muy amable el conserje y nos ayudó con cualquier cosa que necesitaramos. La habitación grande y cómoda..camas muy comodas”
Mora
Colombia Colombia
“Excelente ubicacion, el lugar es mágico, la limpieza lo mejor, muy moderno ideal para pasar vacaciones lo recomiendo 100% . Ubicacion, precio y comodidad”
Nereyda
Mexico Mexico
“La limpieza, las atenciones de todo el personal , el personal de administración en todo momento estuvieron atentos y pendientes de tu llegada y solicitudes que hacías, sugerencias e información”
Arnold
Curaçao Curaçao
“We kwamen erg laat aan maar de security kon ons inchecken! En de check uit was om 12.00 en dat was voor ons ook perfect.”
Inne
Canada Canada
“Everything! The location was perfect! The hotel super clean.”

Hotel surroundings

Restaurants

1 restaurant on site
Cocina 28
  • Cuisine
    Caribbean • Mexican
  • Open for
    Breakfast • Brunch • Lunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegan

House rules

Hotel 28 Cancun takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel 28 Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.