Descubre cómo se sienten las estrellas con el mejor servicio en el Hotel Okura Macau

Hotel Okura Macau is a luxurious 5-star hotel located within the Galaxy Macau Resort. Guests have free access to the 75,000-square-metre Grand Resort Deck with 575-metre Skytop Aquatic Adventure River Ride and a 350-ton white sand beach. Water attractions like water slides, beach lagoons, white water rapids, geysers, waterfalls as well as a kid's zone can also be found. Free WiFi access is available. Galaxy Macau - Hotel Okura Macau is located a 5-minute drive from Macau International Airport and a 10-minute drive from Macau Ferry Terminal. Car rental services are provided upon request. The guestrooms feature elegant interiors with modern furnishings. Each well-appointed room is equipped with a minibar, tea/coffee making facilities and a 65-inch flat-screen TV with cable channels including a variety of languages such as Mandarin, Cantonese, Japanese, English, Korean and more. There are 2 swimming pools and a well-equipped fitness centre at Hotel Okura Macau. Guests can also find a casino and a shopping arcade with over 200 retail outlets. The signature restaurant, Yamazato Japanese Fine Dining, serves sushi, famous Kaiseki cuisine and seasonal seafood on the 28th floor. Alternatively, Terrace Restaurant on the 6th floor, awaits you with all-day dining in a relaxed environment and contemporary setting.

A las parejas les encanta la ubicación. Le pusieron un 9.8 para viajes de dos personas.

La distancia en la descripción del alojamiento se calcula con © OpenStreetMap

Okura Nikko Hotels
Cadena/marca hotelera

Puntos fuertes del alojamiento

  • La mejor ubicación. Los viajeros recientes le dan una puntuación alta (9.3)

  • ¿Quieres dormir muy bien? Este hotel tiene una puntuación muy alta por la comodidad de sus camas.

Información sobre el desayuno

Asiático

Estacionamiento disponible en el hotel

Huéspedes fieles

Los huéspedes repiten su estancia aquí más que en otros alojamientos.


Disponibilidad

Indica las fechas para ver la disponibilidad y los precios del alojamiento

Tipo de habitación
Número de personas
 
1 cama King size
2 camas matrimoniales
2 camas individuales
o
1 cama King size
Habitación
2 camas individuales
Sala de estar
1 sofá cama
Habitación
2 camas matrimoniales
Sala de estar
1 sofá cama
1 cama Queen size
1 cama Queen size
Hubo un error. Vuelve a intentarlo más tarde.
Hubo un error. Vuelve a intentarlo más tarde.
Hubo un error. Vuelve a intentarlo más tarde.
Hubo un error. Vuelve a intentarlo más tarde.
Hubo un error. Vuelve a intentarlo más tarde.
Hubo un error. Vuelve a intentarlo más tarde.
Hubo un error. Vuelve a intentarlo más tarde.

Sostenibilidad

Este alojamiento tiene 1 certificación de sostenibilidad de terceros.
  • EarthCheck Certified
    EarthCheck Certified

Comentarios

Categorías:

Personal
Instalaciones y servicios
Limpieza
Confort
Relación calidad - precio
Ubicación
Wifi gratis

Elige los temas de los comentarios:

A los huéspedes que se alojaron aquí les encantó

  • Nida
    Hong Kong Hong Kong
    The room was very spacious, the bed was so comfortable and loved the big bathroom. The staff are so helpful and very professional. Yuri at the front desk was so nice and very accomodating. I will definitely stay there again.
  • Benjamin
    Australia Australia
    The staff went above and beyond for our honeymoon stay. Thanks for all your efforts! YAY!
  • Nicole
    Australia Australia
    We loved evertyhing about this hotel but mainly the customer service. Everyone was so amazing and helpful. The room and hotel in general was just fantastic!
  • Bee
    Malasia Malasia
    Excellent customer service, housekeeping twice a day to keep the rooms clean and tidy and filled all your amenities. Great wifi connection. Highly recommended!
  • Hadi
    Indonesia Indonesia
    The manager had given a very great service to us. I wanted to buy the yukata for my wife. But it had no stock. He suddenly came out an idea giving my wife a teddy bear with a kimono on it. My wife was very happy n she said,” It’s very cute. Thank...
  • Sinclair
    Reino Unido Reino Unido
    Very friendly and helpful staff. Comfortable room and the location is very convenient.
  • Ka
    Hong Kong Hong Kong
    We were pleasantly surprised at every turn by the staff's meticulous services and heartfelt consideration, such as accompanying us on city outings, exceeding our expectations in keeping our accommodations tidy, and providing assistance before we...
  • Simon
    Reino Unido Reino Unido
    The porter is very friendly, excellent at his job. I definitely give him 10 /10 and he deserves my tips. I will return soon and hope seeing him there to help again. P. S The porter at this hotel is much helpful than galaxy hotel.
  • Amy
    Nueva Zelanda Nueva Zelanda
    The staff are very friendly and helpful. Top notch service. Kodus to all filipino staff, especially to Eren, Val, Bombi and Marife. Thank you so much for making our Macao experience more convenient and memorable. The location is just 10 mins walk...
  • Poh
    Singapur Singapur
    The staff is so polite, friendly and accommodating that i immediately felt good about everything. The room is beautiful. I truly enjoy the steam and sauna. Sad that i do not have time for the jacuzzi tub. Will sure to return.

Alrededores del hotel

Restaurantes

2 restaurantes en el alojamiento
  • Yamazato Japanese Fine Dining
    • Tipo de cocina
      Japonesa
    • Abierto para
      Cena
    • Ambiente
      Tradicional
  • Nagomi
    • Tipo de cocina
      Japonesa
    • Ambiente
      Tradicional

Reglamento

Hotel Okura Macau acepta peticiones especiales. ¡Añádelas en el siguiente paso!
Check-in
Desde las 15:00
Los clientes deben mostrar un documento de identidad con fotografía y una tarjeta de crédito en el momento de hacer el check-in
Check-out
Hasta las 11:00
Cancelación / prepago
Las condiciones de cancelación y de pago por adelantado pueden variar según el tipo de alojamiento. Introduce las fechas de tu estancia y consulta las condiciones de la opción seleccionada.
Camas para niños

Políticas de niños

Se pueden alojar niños de cualquier edad.

Menores de edad a partir de 13 años pagan como adultos en este alojamiento.

Para ver la información correcta sobre precios y ocupación, agrega a la búsqueda el número de niños con los que viajas y sus edades.

Políticas de camas adicionales y cunas

En este alojamiento no hay cunas ni camas extra.

Restricción de edad
Edad mínima para hacer el check-in: 18
Mascotas
No se admiten mascotas.
Métodos de pago aceptados
American ExpressVisaMastercardJCBEfectivo

Ten en cuenta

Lo que debes saber si te hospedarás aquí

Grand Resort Deck is opened from 18 April 2025 and the opening hours are subject to weather conditions and seasonal change.

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el check-in. Ten en cuenta que todas las Peticiones especiales están sujetas a disponibilidad y puede haber cargos adicionales.