Name: Cinnamon Citadel Kandy
Address: Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka, Srimath Kuda Ratwatte Mawatha, Kandy District, 20000, Sri Lanka
Rating: 8.2

Cinnamon Citadel Kandy

–Great location - show map

+107 photos

Mountain view
Garden
Swimming pool
Free WiFi
Terrace
Free parking
Bath
Air conditioning
24-hour front desk
Daily housekeeping

You might be eligible for a Genius discount at Cinnamon Citadel Kandy. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a minibar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant boasts an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organise trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Deluxe King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 double bed
Superior King Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 double bed
Superior King Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 double bed
Superior King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 1 double bed
Superior Twin Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 single beds
Superior Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 single beds
Superior Twin Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 single beds
Deluxe Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability 2 single beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Piyumani

Sri Lanka

“Loved the serenity of the property, there was a lot more to do. We also got a glimpse into art and culture with a beautiful show put together on kandy cultural life. I travelled on my bday and the hotel made an extra effort to make me feel super...”

Maharage

Sri Lanka

“We would like to thank all the Cinnamon CITADEL staff and especially Chamini Archery for providing us with a day to remember.Even though the camera captured how happy I was when I saw the happiness of others, how I laughed alone. We will meet...”

Anu

Australia

“This hotel was welcoming and met our expectations . Service and food was excellent. Nice quiet location for families. Surrounded by nature near Mahaveli river.Attention to detail for amenities in rooms are excellent. Minidu , Dinushi and Christina...”

Norman

Australia

“The environment at the Citadel was like a Sanctuary in the midst of the continuous bustle of the City, exactly as required. Excellent:) Thank you.”

Darvin

Sri Lanka

“It was a wonderful stay at Cinnamon Citadel Kandy. The food was excellent, our kid enjoyed a lot, and the rooms were clean, spacious, with a beautiful view of the Mahaweli River. The staff was very friendly and helpful. We truly had a memorable...”

George

Austria

“The staff was very helpful, and the service was very good. Our room provided a comforting view of the river and the mountains. There was a wide selection of food, covering western, Indian and local for dinner and breakfast. The chefs operating the...”

Catherine

United Kingdom

“The staff are always very friendly and the hotel clean and comfortable. We had a garden room which was well placed for access to the pool.”

Vishal

India

“Great breakfast with lots of choice for most nationalities”

Aditya

United Arab Emirates

“Calm and Peaceful location. Staff were friendly, warm at receiving.”

Evan

Australia

“Beautiful staff. I was waiting for Kya to row her boat upstream ( Where the Crawdads Sing). We didn’t want to leave.”

Hotel surroundings

Restaurants

3 restaurants on site

Cafe C

Cuisine
European
Open for
Breakfast • Brunch • Dinner
Ambiance
Traditional • Romantic
Dietary options
Vegetarian • Gluten-free • Dairy-free

Panorama

Cuisine
International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free

Lounge Bar

Cuisine
Local • Asian • International
Open for
Lunch • Dinner • High tea • Cocktail hour

House rules

Cinnamon Citadel Kandy takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years

Extra bed upon request

US$10 per child, per night

Cot upon request

Free

4 - 11 years

Extra bed upon request

US$10 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.

Please note that all confirmed reservations will be billed in USD.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Please note that the resort may contact the cardholder for verification purposes.

Please note that all cancellations will be charged, including taxes.

Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cinnamon Citadel Kandy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.