Get the celebrity treatment with world-class service at Sultan Plaza hotel

Elegant Accommodation: Sultan Plaza hotel in Qyzylorda offers a 5-star experience with a terrace, restaurant, bar, and free WiFi. Guests enjoy private check-in and check-out, a 24-hour front desk, and free on-site parking. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms with walk-in showers, city views, and modern amenities such as minibars and flat-screen TVs. Additional services include a coffee shop, executive lounge, and full-day security. Dining Options: The hotel serves a buffet breakfast with juice, fresh pastries, pancakes, cheese, and fruits. Dining options include lunch, dinner, and high tea at the restaurant. An ice-skating rink is located nearby. Convenient Location: Situated 21 km from Kzyl-Orda airport, the hotel is praised for its convenient location and excellent restaurant.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Buffet

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Dev
    Mauritius Mauritius
    Handsdown the best hotel in the small but beautiful and quiet soviet era looking town of Kyzylorda, I had a 2 day work trip to the closed city of Baikonur and chose this hotel. Absolutely worth it's price, located on the main Rd with extra large...
  • Aliya
    Kazakhstan Kazakhstan
    Матрас очень твердый и это замечательно для спины. Очень удобно
  • Absalyamov
    Kazakhstan Kazakhstan
    расположение, качественная гостиница, СПА центр, отличный завтрак
  • Polyanskyay
    Italy Italy
    Я осталась довольна своим выбором остановившись в этом отеле. Красивый, чистый, месторасположение удобное, стафф приятные в общении.
  • Assem
    Kazakhstan Kazakhstan
    Хорошее расположение, относительно самая хорошая гостиница в городе
  • Sergiug
    Moldova Moldova
    Clean room and comfy bed. It has a big potential to become a really 4-star hotel.
  • Бахытгуль
    Kazakhstan Kazakhstan
    Очень чистый отель, вкусные и разнообразные завтраки. Локация ТОП!
  • Diana
    Kazakhstan Kazakhstan
    отличное расположение, завтрак хороший, тишина, чистота, интерьер.
  • Evgeny
    Netherlands Netherlands
    Очень понравился завтрак. Есть бассейн, хамам. Номера просторные
  • Farrukh
    Kazakhstan Kazakhstan
    Хорошее местоположение, просторный номер, неплохие завтраки

Hotel surroundings

Restaurants

2 restaurants on site
  • Рестобар
    • Open for
      Breakfast • Lunch • Dinner • High tea
  • Ресторан #2

    No additional info available

House rules

Sultan Plaza hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
4+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Plaza hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.