About this property

Featuring a spa and wellness centre with hammam and massage services and a beauty centre, Grand Sapphire Hotel is located in the centre of Almaty. Free WiFi and free private parking are available on site. The rooms come with air conditioning, a fridge, a desk, an electric kettle and a flat-screen TV with cable channels. The private bathroom features a shower, a hairdryer and free toiletries. Breakfast is served at restaurant Azia Mama. Gorky Park is located a several minutes' walk away. Almaly Metro Station is 1 km from the property. Zenkov’s Cathedral is a 5-minute walk away. Almaty-2 Train Station is 3.5 km away, and Almaty International Airport is 13 km from Grand Sapphire Hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.4)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
and
1 sofa bed
or
1 double bed
and
1 sofa bed
1 single bed
and
1 double bed
or
1 double bed
and
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
1 single bed
Bedroom
1 double bed
Living room
1 sofa bed
1 double bed
or
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Mediha
    Germany Germany
    Smooth check in and check out process. Bed was comfortable and clean. Shower was hot and spacious. Free breakfast included.
  • Iain
    United Kingdom United Kingdom
    room, location, staff, breakfast all very very good
  • Günel
    Azerbaijan Azerbaijan
    Hər şey çox əla idi.Otağın rahatlığı, təmizliyi, otaqdaki lazımi əşyaların təmini, səhər yeməyinin az və doyumlu olmağı, otağın istilik sistemi, Otelin yerləşmə ünvanı, personal xidməti, internetin varlığı və sürətli işləməsi.
  • Sarah
    Malaysia Malaysia
    Great location. Walking distance to panfilov Park, Green Bazaar. Room is comfortable. Breakfast althought not lavish, but sufficient.
  • Sanares
    United Arab Emirates United Arab Emirates
    the staff our nice and friendly..the room is clean and the locatiin is near in the main city...breakfast was good...
  • Joan-marlo
    Staff are polite, can speak english well.Breakfast buffet were absolutely delicious and offers wide variety of food choices.Hotel was clean and well maintained. Situated in the heart of city. Accessible to bus and tourist spots
  • Mehta
    India India
    good breakfast. checking process was smooth location is excellent cleaniless
  • Glorj
    Philippines Philippines
    Breakfast is good, variety of food.Location is nice, in the city with nearby restaurants, store and money exchange. Staff is friendly an can speak english. They are kind enough to let us left our luggage even though we checked out.
  • Sahish
    United Arab Emirates United Arab Emirates
    The room I booked was like a penthouse with a beautifull view.
  • Suza
    Australia Australia
    Great location, a short walk to the Green Bizzare, Ascension Church, Arbat, and other monuments. The metro is not close, but catching a taxi/uber is the way to go (Yandex).Great restaurants are just around the corner, Georgian Kitchen restaurant,...

Hotel surroundings

Restaurants

1 restaurant on site
  • Zaman
    • Cuisine
      Asian • European
    • Ambiance
      Modern

House rules

Grand Sapphire Hotel takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of KZT 20,000 is required on arrival. That's about US$36. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroBankcardCash

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of KZT 20,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.