Sustainability certification

Serena Beach Resort & Spa

–Great location - show map
+51 photos
Scored 8.6
Rated fabulous

Staff

9.1

You might be eligible for a Genius discount at Serena Beach Resort & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Serena Beach Resort & Spa

Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room is equipped with a TV, minibar and private bathroom. Serena Hotel contains a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the garden terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organise an airport shuttle to Moi Airport 18 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 large double bed
1 extra-large double bed
or
2 single beds
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Kenya Ecorating Certification Scheme
Ecotourism Kenya Ecorating Certification Scheme

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Luisa
Switzerland Switzerland
“Great breakfast, I appreciated the various vegetarian options. The pool is big and very well maintained, perfect for hanging out or swimming laps.”
Uzi
Israel Israel
“Nice very big resort. We took the super king suze bed which was extremely comfortable”
Wael
Canada Canada
“Very clean and friendly professional staff. Especially. Restaurant staff were very professional and well trained”
Manuel
Germany Germany
“It was a very nice resort with very few guests at the time of my visit. The staff was extremely friendly and truly perfect. The entire complex was very well maintained and looked very nice. The rooms were also very nice, but unfortunately, the...”
Winnie
Kenya Kenya
“Serena is a beautiful hotel! The rooms are comfortable, and the staff are pleasant; I had a good experience working (remotely) in their resource centre as I waited for my flight later in the day.”
Brian
United Kingdom United Kingdom
“Design of Hotel Parrot Turtle hatchlings released into ocean”
Sintija
Latvia Latvia
“We were absolutely delighted by our stay at this hotel. The service, food, interior design, and amenities were all excellent. As avid padel players, the court was impressive. Eugene always made sure we always had a cocktail by the pool and Gilbert...”
Taylor
United Kingdom United Kingdom
“Serena Beach Resort - Firstly the warm welcome from the Staff was a nice touch. Came in on a really early flight and was accommodated. Everything explained about the resort. The team changing out the rooms each day were meticulous in their...”
Safina
Uganda Uganda
“Very clean and natural environment with good hospitality. Good reception , very good food, excellent services at all facilities”
Mohamed
Kenya Kenya
“The property is very good & clean but the toilet should have Arabian shower”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant
  • Open for
    Breakfast • Lunch • Dinner

House rules

Serena Beach Resort & Spa takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serena Beach Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.