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Experience world-class service at Tensui Saryo
Some guest rooms come with a private open-air hot springs bath, where guests can relax while enjoying the view of Hakone's mountains. Each air-conditioned room is fitted with a LCD TV, safety box and refrigerator. slippers and free toiletries are provided by the accommodation.
The on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients.
Hakone Gora Park is 500 metres from Tensui Saryo, while Hakone Open-Air Museum is 900 metres away. The nearest airport is Tokyo Haneda International Airport, 74 km from the property.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.0
Location
9.1
Free WiFi
7.5
Low score for Hakone
Select topics to read reviews:
Guests who stayed here loved
D
Danny
United Kingdom
“The welcome from the staff was great. The help in picking out our yukatas. The welcome food and drink. The foot bath at the bar. The relaxed nature but attentiveness of all the staff. The breakfast was amazing. Thanks very much.”
K
Karin
Switzerland
“Just beautiful room with private stone tub, good onsen and amazing Japanese breakfast, close to Gora station”
Haeun
United Kingdom
“We loved how spacious the room was, the stone tub with the perfect water temperature, and how we were able to wear the yukata- the most authentic experience!”
A
Anastasiya
United Kingdom
“I was staying in the room with open-air tub and foot bath. The hotel is close to the station. The room is huge! The bed is comfortable. Shower has good water preasure. All toiletaries are provided (great quality products). Mini bar has water and...”
C
Christopher
United Kingdom
“Great stay here in a traditional Japanese room with great facilities and Japanese breakfast.”
Hristiyana
United Kingdom
“The room was fantastic, we loved the Japanese style and found the futon mattress to be very comfortable. We booked half board and the food was mind-blowing !!! But not if you're picky - it's a lot of seafood, unidentifiable items and products and...”
Ariel
Israel
“Very nice room.
Excellent proximity to Gora station.”
אורלי
Israel
“Except for the breakfast that was traditional food ,we had a perfect vacation .would have been happy to get to keep my Yukata”
P
Prashant
India
“Excellent property and facilities. Staff is out of the world.”
Rob
Australia
“The vibe was amazing
And the foot sauna bar was a great experience”
Host Information
Company review score: 8.5Based on 12,017 reviews from 44 properties
44 managed properties
Property information
Located in Gora, Hakone, surrounded by the magnificent nature of the four seasons, this hot spring inn has a total of 34 rooms, and is based on the concept of "playing with the beauty of Japan."
As soon as you open the door, you will be greeted by the footbath cafe and bar [Matsuyoi].
The luxurious setting that only a long-established inn can offer will invite you into an extraordinary space.
The open-air bath, where 100% hot spring water is poured directly from the source, shines emerald green during the day and turns milky white at night.
In the free private bath, you can look up at the night sky and enjoy the sparkling stars.
All detached rooms have an open-air bath at Kiga Onsen.
Enjoy a relaxing time with a spectacular view of Mt. Daimonji in Hakone.
For the food, we will prepare a kaiseki dish that can be enjoyed with all five senses, along with Japanese hospitality.
Neighbourhood information
It is about a 3-minute walk from Gora Station. It is about a 10-minute walk to Gora Park. It is one stop to the Hakone Open-Air Museum. It takes about 17 minutes to get to Owakudani by cable car and ropeway.
In addition, Gora Station is where you can take the "Sightseeing Bus" that takes you around the main tourist spots of Hakone, making it the perfect location for exploring all of Hakone.
Languages spoken
English,Japanese
Property surroundings
House rules
Tensui Saryo takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Curfew
Entry to the property will be closed between the hours of 22:00 and 06:00
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 09:00.
The fine print
Need-to-know information for guests at this property
Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be cancelled, and no refund will be given.
Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.
Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Tensui Saryo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 22:00:00 and 09:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
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United Kingdom“The welcome from the staff was great. The help in picking out our yukatas. The welcome food and drink. The foot bath at the bar. The relaxed nature but attentiveness of all the staff. The breakfast was amazing. Thanks very much.”
Switzerland“Just beautiful room with private stone tub, good onsen and amazing Japanese breakfast, close to Gora station”
Israel“Very nice room. Excellent proximity to Gora station.”
אורלי
India“Excellent property and facilities. Staff is out of the world.”
Australia“The vibe was amazing And the foot sauna bar was a great experience”
