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About this property

Comfortable Accommodations: Tenseien in Hakone offers a 4-star ryokan experience with a hot spring bath, sauna, and a beautiful garden. Guests enjoy free WiFi, a lift, and a 24-hour front desk. Dining and Amenities: The property features a restaurant serving dinner and a buffet breakfast. Additional amenities include a hot tub, air-conditioning, and a paid on-site private parking. Local Attractions: Located a 13-minute walk from Hakone-Yumoto Station, Tenseien is near Tsurugaoka Hachimangu Shrine (49 km), Kowakudani Station (8 km), and Hakone Open-Air Museum (9 km). The surrounding area offers a hot spring area. Guest Favorites: Guests highly rate the breakfast provided by the property, the beautiful garden, and the dinner served at the restaurant.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.4)

  • Top pick by families with children

Breakfast info

Buffet

  • Private parking available on-site

  • Hot spring bath


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Availability

Prices converted to USD
We have no availability here between Tue 21 Oct 2025 and Fri 24 Oct 2025

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Limited supply in Hakone for your dates: 41 four-star ryokans like this are already unavailable on our site

Guest reviews

Categories:

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Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Louise
    United Kingdom United Kingdom
    Great public onsen, convenient location, buffet ok - plenty of food.
  • Jodie
    Australia Australia
    Amazing ryokan that is a short walk from the station. It is uphill on the way to the hotel so would not recommend with lots of luggage The facilities were great with spectacular views. the buffet dinner and breakfast was good quality with lots of...
  • Kahlia
    Australia Australia
    In a great location, buffet dinner was lovely, room and private outdoor bath was wonderful.
  • Putri
    Netherlands Netherlands
    Here for solo travelling as a female, first time staying at a ryokan. Although English communication is rather limited, staffs are very helpful -- they really tried their best to help and explain how things work there.
  • ・e・
    Malaysia Malaysia
    The almost 24 hours public onsen, great to go take a bath anytime of the day outside of their maintenence hours.
  • Stephane
    Belgium Belgium
    Great Location, beautiful garden, especially at night. Great in-room (on the balcony) onsen. Meal buffet and breakfast were amazing. highly recommended
  • Kee
    Hong Kong Hong Kong
    The place is beautiful, the room is clean and tidy and luxurious, the staffs are nice and helpful. Location is good.
  • Silvia
    Switzerland Switzerland
    Very comfortable Hotel, they give you even a kimono and a lot of extra service. The position is perfect, the onsen very clean and not too crowded, the buffet was amazing
  • Gavin
    Canada Canada
    The room were really clean and the staff was very friendly even if they don't speak English much but able to understand a bit. The onsen was great especially the outdoor one. I went during construction so there weren't too much to see outdoor. For...
  • Lai
    Hong Kong Hong Kong
    nice place, nice service and friendly staff. Really good experience in here and I will book again if I want Hakone.

Property surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Open for
      Breakfast • Dinner

House rules

Tenseien takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests cannot wear shoes inside the property.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.