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About this property

Boasting views of Suwa Lake, outdoor hot-spring baths and 1 restaurants, Hananoi Hotel is 7 minutes from JR Kamisuwa Train Station on the free shuttle (reservation required). Rooms have free WiFi and an LCD TV. You can experience Japanese-style accommodation with futon bedding on a tatami (woven-straw) floor, or Western room is available. All rooms have green tea, a fridge, and an en suite bathroom with a bathtub. Takashima Castle is a 10-minute walk from the hotel. Suwa Shrine is 6 km away. Matsumoto City can be reached within a 25-minute express train ride. The hotel provides free on-site parking. Guests can reserve a hot-spring bath for private use at a charge, or take a dip in the indoor pool free of charge. The hotel features a Mount Fuji view on a clear day. Yukata robes can be rented on site. A Japanese/Western buffet is offered for breakfast at Fuyo Cafe, which features lake views. The cafe also serves Japanese kaiseki multi-course dinner. Karin Restaurant serves a Chinese menu.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Asian, American, Buffet

    • Free private parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
5 futon beds
1 single bed
1 single bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Yin
    Hong Kong Hong Kong
    Osen, food, room arrangement and cleanliness, service n everything
  • John
    Japan Japan
    Good dinner; nice onsen/rotemburo baths. Good buffet breakfast, lots of choice. Room facilities all good Inc WiFi, plenty usb sockets, fridge. Friendly service.
  • Eugene
    Singapore Singapore
    Beautiful view of Lake Suwa, delicious breakfast, clean and well-maintained onsen, polite and professional staff.
  • Sai
    Philippines Philippines
    The staff were polite and approachable. The hotel gave a small token for our kid.
  • Calvin
    Canada Canada
    Great breakfast. The location is incredible. They had a bike rental service, which allowed me to explore more of the area. The staff was very helpful and took the time to explain what I needed to know.
  • Chung
    Hong Kong Hong Kong
    Breakfast is good and has enough variety. Staff are polite.
  • Hisami
    Japan Japan
    家族5人で和室に泊まりました 湖に向かってカウンター席のように座っていろいろ話したり過ごせてとても良かったです お風呂は酒風呂やとても温まる良いお風呂があって気持ちよかったです 朝のバイキングはパンの種類、野菜類が豊富で、とても美味しくいただけました ホテルの皆様もとても丁寧で親しみやすかったです ありがとうございました また来たいです
  • Tanabe
    Japan Japan
    設備全体は古いと思われるが、メンテナンスされており設備の故障や汚れはなかった。 スタッフも非常に丁寧でした。
  • Ritsuko
    Japan Japan
    清掃が行き届いていて 感心しました。 朝ごはんも充実していて美味しかったです。 スタッフの対応も素晴らしかったです。
  • Ayako
    Japan Japan
    露天風呂が雰囲気が良くて気持ちよかったです。 スタッフの皆さん親切でした。赤ちゃん連れで行きましたが、「何かお手伝いすることありますか?」と声をかけてくれて嬉しかったです。 朝食で信州味噌のお味噌汁が頂けて嬉しかったです。 部屋からの景色も、屋上のテラスも、見晴らしが良くて気持ちよく過ごせました。

Property surroundings

Restaurants

1 restaurant on site
  • chinese-restaurant
    • Cuisine
      Chinese
    • Ambiance
      Family friendly

House rules

Rako Hananoi Hotel takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

To use the hotel's free shuttle, please make a reservation at time of booking. Contact details can be found on the booking confirmation.

To eat breakfast at the hotel, a reservation must be made at check-in.

You must check in between 15:00 and 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.

Yukata robes and hot-spring baths for private use are available at extra charge.

Please inform Rako Hananoi Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.