A deposit via Paypal is required to secure your reservation. The property will contact the guests via email after booking on instructions about payment. Please see the deposit policy for details.

Guests are kindly requested to indicate the mode of transport to the property at the time of booking. Please also notify the number plate of your vehicle, if arriving by car.

Please inform Kizuna in advance of your expected arrival time at least 3 days in advance.

Please also note the following:

- The front desk closes at 18:00 between 1 May and 31 October. During this period, late check-in until 19:30 is accepted only if the property is notified in advance.

- The front desk is open 24-hours between 1 December and 30 April.

Please note that requesting an extra bed costs a different amount in summer and winter. Please contact the property directly for more details.

Eco Housekeeping service is offered every 3 days or 7 days.

Please inform Kizuna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

License number: 後保生第1403号指令