Name: Sheraton Surabaya Hotel & Towers
Address: Jalan Embong Malang 25 - 31, Tegalsari, 60261 Surabaya, Indonesia, Jalan Embong Malang 25 - 31, East Java, 60261, Indonesia
Rating: 8.6

Sheraton Surabaya Hotel & Towers

–Excellent location - show map

+104 photos

Property highlights

Breakfast

Very good breakfast

Views

Balcony, City view

Parking

Private parking, On-site parking, Valet parking, Parking garage

Kitchen facilities

Kitchenette, Coffee machine, Electric kettle, Dining table

Family friendly

Baby safety gates, Family rooms, Flat-screen TV, Air conditioning

Free WiFi

Internet services

Wellness

Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna

Shuttle service

Airport shuttle, Shuttle service

Accessibility

Upper floors accessible by elevator

Swimming pool

2 swimming pool, Private, Outdoor swimming pool

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 ×

Price for:

Bed: 1 extra-large double bed

Free cot available on request

Free stay for your child

Free cancellation before 4 November 2025

No prepayment needed – pay at the property

Breakfast US$19 (optional)

We have 5 left

US$101 per night Price US$337 3 nights, 2 adults, 1 child
Reserve Don't worry — pressing this button won't charge you anything!

Get the celebrity treatment with world-class service at Sheraton Surabaya Hotel & Towers

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colours and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Availability

Prices converted to USD

Please select one or more options you want to book

Filter by:

Select a room type and the number of rooms you want to reserve.
Room type	Number of guests	Today's price	Your choices	How many rooms will you need for your stay? Please select here. Select rooms
Deluxe King Room - Newly Renovated Recommended for 2 adults, 1 child 1 extra-large double bed Free cot available on request Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed. Room 388 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Free WiFi Free toiletries Bathrobe Safety deposit box Toilet Bath or shower Towels Socket near the bed Cleaning products Desk TV Slippers Telephone Ironing facilities Satellite channels Tea/Coffee maker Iron Hairdryer Wake up service/Alarm clock Carpeted Electric kettle Wake-up service Alarm clock Wardrobe or closet Upper floors accessible by elevator Clothes rack Toilet paper Hand sanitiser	Max adults: 2 <br> Max children: 1	US$101 per night Price US$337 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 2 <br> Max children: 1	US$113 per night Price US$377 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$140 per night Price US$467 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 3	US$152 per night Price US$507 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$119 per night Price US$397 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$158 per night Price US$527 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
Deluxe Twin Room - Newly Renovated 2 single beds Free cot available on request Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds. Room 388 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Free WiFi	Max adults: 2 <br> Max children: 1	US$101 per night Price US$337 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 2 <br> Max children: 1	US$113 per night Price US$377 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$140 per night Price US$467 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 3	US$152 per night Price US$507 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$119 per night Price US$397 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$158 per night Price US$527 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
One-Bedroom Apartment 1 large double bed Free cot available on request Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed. Room 743 feet² Private kitchenette Ensuite bathroom City view Air conditioning Flat-screen TV Minibar Free WiFi	Max adults: 2 <br> Max children: 1	US$104 per night Price US$347 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 4 left Free stay for your child	Select rooms
	Max adults: 2 <br> Max children: 1	US$116 per night Price US$387 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 4 left Free stay for your child	Select rooms
	Max adults: 3	US$143 per night Price US$477 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 4 left	Select rooms
	Max adults: 3	US$155 per night Price US$517 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 4 left	Select rooms
Premium Deluxe Twin Room 1 extra-large double bed Free cot available on request Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed. Room 388 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Free WiFi	Max adults: 2 <br> Max children: 1	US$119 per night Price US$397 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 2 <br> Max children: 1	US$131 per night Price US$437 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$158 per night Price US$527 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast US$19 Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 3	US$170 per night Price US$567 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$137 per night Price US$457 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$176 per night Price US$587 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
Club King Room 1 extra-large double bed Free cot available on request This double room has a satellite TV, executive lounge access and bathrobe. Room 388 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Free WiFi	Max adults: 2 <br> Max children: 1	US$143 per night Price US$477 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$182 per night Price US$607 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$149 per night Price US$497 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$188 per night Price US$627 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
Club Twin Room 2 single beds Free cot available on request This twin room features a tea/coffee maker, air conditioning and bathrobe. Room 388 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Free WiFi	Max adults: 2 <br> Max children: 1	US$143 per night Price US$477 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$182 per night Price US$607 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$149 per night Price US$497 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$188 per night Price US$627 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
Junior Suite 1 extra-large double bed Free cot available on request This suite has a minibar, air conditioning and electric kettle. Private suite 452 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Minibar Free WiFi	Max adults: 2 <br> Max children: 1	US$191 per night Price US$637 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 2 left Free stay for your child	Select rooms
	Max adults: 3	US$231 per night Price US$768 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 2 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$197 per night Price US$657 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 2 left Free stay for your child	Select rooms
	Max adults: 3	US$237 per night Price US$788 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 2 left	Select rooms
Executive Suite 1 extra-large double bed Free cot available on request This suite features a satellite TV, air conditioning and bathrobe. Private suite 861 feet² City view Air conditioning Ensuite bathroom Flat-screen TV Minibar Free WiFi	Max adults: 2 <br> Max children: 1	US$252 per night Price US$838 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$291 per night Price US$968 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms
	Max adults: 2 <br> Max children: 1	US$258 per night Price US$858 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left Free stay for your child	Select rooms
	Max adults: 3	US$297 per night Price US$988 Included: 10 % Service charge Excluded: 10 % VAT	Very good breakfast included Free cancellation before 4 November 2025 No prepayment needed – pay at the property • We have 5 left	Select rooms

You won't be charged yet

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Victoria

Australia

“Facilities, staff, location, food. Just everything.”

Wai

Singapore

“The breakfast is excellent. There is a different theme everyday and you will not be bored with the food.”

Gideon

Australia

“Everything about this place are Best of the Best 5 star hotels in Surabaya. Manager’s so helpful Mr.Wisnu. And Zakiah also Putri best customer service you can find. Mrs Fitri number 1 Cheff in the world. Place so clean, location. Service....”

Andreas

Switzerland

“In many ways a standard business hotel, located within a big shopping mall property. Functional rooms, size of gym and pool area are above my expectations.”

Abi

Australia

“Central for shopping and entertainment. All staffs are excellent”

Raymond

Singapore

“Excellent and attentive staff, from everyone. Superb location right in the middle of a mega mall.”

Prasiwi

France

“Very good Breakfast, beautifull swimming pool and very nice staff.”

Dwight

Australia

“Location, connected to Tunjungan Plaza, one of the best Shopping Centre in Surabaya Breakfast, Surabaya traditional food is authentic and excellent Employees, all of them very friendly and very attentive to guests offering their best just to...”

Lings

Australia

“I loved being welcomed by a wonderful check in person. I loved the room. I loved the view from the room. I loved the super comfy big bed. I loved the spaciousness of the room. I loved the huge shower head in the shower. I loved the bathroom...”

Gideon

Australia

“Best of the best service you can get in the world. Thank you so much”

Hotel surroundings

Restaurants

3 restaurants on site

Kafe Bromo

Cuisine
Indonesian • Local • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Modern

Kawi Lounge

Cuisine
International
Ambiance
Modern • Romantic

La Patisserie

Cuisine
International
Ambiance
Modern

House rules

Sheraton Surabaya Hotel & Towers takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Extra bed upon request

Rp 786,500 per child, per night

Cot upon request

Free

3+ years

Extra bed upon request

Rp 786,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Accepted payment methods

Cash

Sheraton Surabaya Hotel & Towers

Property highlights

Cheapest option at this property with free cancellation for 2 adults, 1 child

Cancellation

Prepayment

Get the celebrity treatment with world-class service at Sheraton Surabaya Hotel & Towers

Most popular facilities

Perfect for a 3-night stay!

Breakfast info

Rooms with:

Loyal customers

Availability

Recommended for 2 adults, 1 child

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals

Cancellation

Prepayment

Meals