Patra Dumai Hotel

–Great location - show map
+28 photos
Scored 8.9
Rated fabulous

Staff

9.3

Property highlights

About this property

Comfortable Accommodations: Patra Dumai Hotel in Kota Dumai offers comfortable rooms with air-conditioning, free toiletries, and modern amenities. Each room includes a minibar, TV, and tiled floors, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Indonesian cuisine in a modern ambience. Guests can enjoy halal breakfast with local specialities, fresh pastries, fruits, and juices. Lunch, dinner, and high tea are also available. Facilities and Services: The hotel features a fitness centre, terrace, and kids' pool. Additional services include a 24-hour front desk, concierge, room service, and free on-site parking. Guests appreciate the attentive staff and excellent room cleanliness.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Free parking
  • Tea/coffee maker in all rooms

Top location: Highly rated by recent guests (8.3)

Breakfast info

Halal, Asian, Buffet

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Giancarlo
Italy Italy
“Really helpful and friendly staff. Comfortable place.”
Sue
United Kingdom United Kingdom
“Staff were very helpful and always available to answer questions.”
Michal
Czech Republic Czech Republic
“Nice hotel with pool, friendly stuff, helpful anytime you will need something, excellent food, clean rooms,”
Marine
France France
“Employees there are great and really helpful. They speak very good english which helps a lot also”
Johnson
United Kingdom United Kingdom
“A good breakfast, clean and comfortable room, English speaking staff, nice hot shower, good range of TV channels. All very efficient and pleasant. A successful stay in a hotel a little bit distant from the town, but well placed for the ferry pier....”
Willemijnw
Bonaire St Eustatius and Saba Bonaire St Eustatius and Saba
“Very nice hotel with amazing staff. They helped us get tickets for our bus trip to Medan. Breakfast was oké, a good balace between Indonesian and western food. Location is a bit off if you are not with a car. You can take a Grab from/to ferry,...”
Amanina
Malaysia Malaysia
“Convenient and staff were very friendly and helpful. It’s safe for girls trip. Place is strategic, very near to the Jetty.”
Ilyana811
Malaysia Malaysia
“Near to ferry terminal. The staff was very helpful even though we checked in a little bit late. I go with big family members and we get side by side room on the same floor.”
Norizah
Malaysia Malaysia
“Hotel tenang jauh dr bandar... Tp awal pg ada gak motor lumba2. Hahaha”
Fatna
France France
“Etablissement propre et bien équipé. Le personnel est très serviable, souriant et attentionné.”

Hotel surroundings

Restaurants

1 restaurant on site
Patra Restauran
  • Cuisine
    Indonesian
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal

House rules

Patra Dumai Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.