Four Points by Sheraton Surabaya, Pakuwon Indah

–Excellent location - show map
+49 photos
Scored 9.2
Rated superb

Staff

9.7
  • City view
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Cheapest option at this property for 2 adults, 1 child

1 × Junior Suite, 1 King
Price for:
Max adults: 2 <br> Max children: 1
Private suite
Bedroom:
1 large double bed
Living room:
1 sofa bed
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$17 (optional)
We have 5 left
US$133 per night
Price US$444
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

Comfortable Accommodations: Four Points by Sheraton Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests can enjoy a swimming pool with a view, fitness centre, restaurant, bar, and free WiFi. Additional amenities include a kids' pool, fitness room, and 24-hour front desk. Dining Experience: The modern restaurant serves Indonesian cuisine with halal, vegan, gluten-free, and dairy-free options. Breakfast includes local specialities, warm dishes, fresh pastries, and more. Prime Location: Located 21 km from Juanda International Airport, the hotel is near attractions such as House of Sampoerna (8 km) and Surabaya Zoo (9 km). Free private parking is available.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Airport shuttle
  • Fitness centre
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Free parking
  • Bar
  • Free cot available on request
Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.6)

  • Top pick by families with children

Breakfast info

Full English/Irish, Vegetarian, Gluten-free, Asian, American, Buffet

Rooms with:

  • City view

FREE private parking!

Availability

Prices converted to USD
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 ! 

Please select one or more options you want to book

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Recommended for 2 adults, 1 child

1 × Junior Suite, 1 King
Price for:
Max adults: 2 <br> Max children: 1
Private suite
Bedroom:
1 large double bed
Living room:
1 sofa bed
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$17 (optional)
We have 5 left
US$133 per night
Price US$444
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Junior Suite, 1 King
Recommended for 2 adults, 1 child
  • Bedroom 1: 1 large double bed
  • Living room: 1 sofa bed
Free cot available on request
Private suite
409 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Bidet
  • Toilet
  • Sofa
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Desk
  • Seating Area
  • Pants press
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Iron
  • Interconnected room(s) available
  • Hairdryer
  • Dressing room
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Entire unit wheelchair accessible
  • Hand sanitiser
Max adults: 2 <br> Max children: 1
US$133 per night
Price US$444
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast US$17
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 5 left
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$145 per night
Price US$482
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 5 left
  • Free stay for your child
Max adults: 3
US$169 per night
Price US$564
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast US$17
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 5 left
Max adults: 3
US$181 per night
Price US$602
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 5 left
Deluxe Guest Room with 2 Single Beds
  • 2 single beds
Free cot available on request
Room
269 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$88 per night
Price US$293
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast US$17
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 4 left
Max adults: 2
US$98 per night
Price US$327
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 4 left
Deluxe Guest room, 1 King
  • 1 extra-large double bed
Free cot available on request
Room
269 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$94 per night
Price US$314
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast US$17
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 4 left
Max adults: 2
US$104 per night
Price US$348
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 4 left
Premium Deluxe, Guest room, 2 Single Beds
  • 2 single beds
Free cot available on request
Room
334 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$99 per night
Price US$331
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast US$17
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 5 left
Max adults: 2
US$110 per night
Price US$365
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 5 left
Premium Deluxe, Guest room, 1 King
  • 1 extra-large double bed
Free cot available on request
Room
334 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$106 per night
Price US$352
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast US$17
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 2 left
Max adults: 2
US$116 per night
Price US$388
Included: 10 % Service charge
Excluded: 10 % VAT
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 2 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Nungky
Indonesia Indonesia
“The hotel location is easy and access to the mall easy..The service of all the staff was amazing... the hospitality...the food restaurant and all the service of the staff restaurant was excellent...the chef yudi and chef soima thankyou for the...”
Nungky
Indonesia Indonesia
“The view of the room is amazing... the restairant food also great and the staff was very nice ...the chef was amazing....i feel like home.. 😍 Thankyou chef yudi and chef soima...and mbak nia and and all the staff thats welcoming in the restaurant...”
Shane
Australia Australia
“The customer service was amazing. The breakfast buffet was incredible.”
Nungky
Indonesia Indonesia
“The room...the view...the restaurants...everything is good All the staff is super kind...i feel like home everytime come here”
Wakiniki
Indonesia Indonesia
“Many to pick! From the exceptional location, ample parking space, very friendly staffs, quiet hallway, clean and comfortable room, great amenities, great food, and much more. Almost everything are exceptional!”
Anders
Belgium Belgium
“Very friendly and helpful staff. Excellent breakfast and nice rooftop Comfortable bed”
Dato
Brunei Darussalam Brunei Darussalam
“The staffs are marvelous all round and especially at the restaurant. Special thanks to them and Chef Judi who promised us with special menu and truly delivered this morning”
Kai
Australia Australia
“The most attentive and kind staff at any hotel I've ever stayed at. My partner and I were getting married during our stay and even though it wasn't at the hotel itself they still congratulated us and provided us a small gift. It's also the best...”
Norafendi
Singapore Singapore
“The stay was exceptional. The staff in Djaman Doloe are all well trained and service orientated. The rooms were lovely aside from the leaking vanity top sink and shower room tiles grouting unscrub which makes it look unhygienic.”
Elaine
Singapore Singapore
“Location is great, connecting to Pakuwon Mall makes shopping easier. Love the breakfast, particularly Indonesian foods, fresh juices, traditional healthy Jamu, etc. the staffs are all very friendly and helpful.”

Hotel surroundings

Restaurants

1 restaurant on site
Djaman Doeloe
  • Cuisine
    Indonesian
  • Open for
    Breakfast • Dinner
  • Ambiance
    Modern
  • Dietary options
    Halal • Vegan • Gluten-free • Dairy-free

House rules

Four Points by Sheraton Surabaya, Pakuwon Indah takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 726,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 726,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Surabaya, Pakuwon Indah in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.