The Hotel Chester

–Excellent location - show map
+113 photos
Scored 9.1
Rated superb

Staff

9.7

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Get the celebrity treatment with world-class service at The Hotel Chester

Elegant Accommodation: The Hotel Chester in Chester offers a 5-star experience with free WiFi, a hot tub, and a 24-hour front desk. Family rooms and full-day security ensure comfort and safety for all guests. Comfortable Amenities: Rooms feature private bathrooms, kitchenettes, and streaming services. Additional amenities include a fireplace, dining table, sofa bed, work desk, and free toiletries. Prime Location: Located less than 1 km from Chester Racecourse and 42 km from Liverpool John Lennon Airport, the hotel is close to attractions such as Chester Zoo (6 km) and Delamere Forest (11 km). Guests appreciate the attentive staff and convenient location.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • 24-hour front desk

Property highlights

Situated in the real heart of Chester, this hotel has an excellent location score of 9.4

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
or
2 single beds
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Shaquille
United Kingdom United Kingdom
“Location was perfect and room was spotless Staff were welcoming and friendly”
Joshua
United Kingdom United Kingdom
“Staff were incredibly welcoming and attentive from before we even arrived . The room itself was very clean and cozy and had nothing to fault . Bed was great for post marathon rest ! Would stay again 10/10”
Andrew
United Kingdom United Kingdom
“Got a free upgrade from the lovely Rhiannon and the Treehouse apartment was absolutely amazing - and spotless. The bath was huge, the toiletries were luxurious, and the huge sofa was dead comfy. Location was perfect for parking the car, eating...”
Charles
United Kingdom United Kingdom
“Stayed in the elegance room which was beautiful and clean, purchased the romance package which made the stay that little bit more special, lovely welcoming reception area and staff were brilliant”
Rhys
United Kingdom United Kingdom
“Excellent service with very friendly staff, the room was huge and so nicely presented, we took our dog on his first holiday and he had the best time ☺️ We just wish we could have stayed for longer”
Edward
United Kingdom United Kingdom
“The apartment was spacious, well kept and clean, and was only a few minutes walk from Eastgate Street where most of the local shops, bars and restaurants are. Parking at the nearby Grosvenor Shopping Centre was £15 for under 24 hours which was...”
Alison
United Kingdom United Kingdom
“Lovely room, fabulous shower, staff really kind and helpful”
Gillian
United Kingdom United Kingdom
“We had a 2 night stay in Elegance. The staff were all fantastic, very professional, friendly and welcoming. Communication from booking until checkout was excellent. The hotel was immaculately clean and the room was very, very comfortable. We would...”
Joanne
United Kingdom United Kingdom
“The space and cleanliness, it was also in a brilliant location close to restaurants and bars.”
Tasha
United Kingdom United Kingdom
“Fantastic hotel experience! The staff were friendly and went above and beyond to help us. Our room was beautiful, with a super comfortable bed and a stunning bathroom. Highly recommend and would definitely stay again.”

Hotel surroundings

House rules

The Hotel Chester takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £1 is required on arrival. That's about US$1. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

Please note that guests must let know to the host if a dog will be part of the booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Hotel Chester in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.