Sustainability certification

Novotel London Excel

–Great location - show map
+156 photos
Scored 8.2
Rated very good

Great location!

8.9

Property highlights

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 × Superior Room with 1 Queen size bed + convertible sofa
Price for:
Max adults: 2 <br> Max children: 1
Beds: 1 sofa bed , 1 large double bed
Free cot always available
Free stay for your child
Free cancellation before 5 November 2025
No prepayment needed – pay at the property
Breakfast US$29 (optional)
We have 7 left
US$234 per night
Price US$701
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a minibar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 300 metres from Custom House Station on the DLR (Docklands Light Railway).

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • 2 restaurants
  • Free WiFi
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot always available
Novotel
Hotel chain/brand
Novotel

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.9)

  • Top pick by families with children

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet

Rooms with:

  • Inner courtyard view

  • City view

  • Private parking at the hotel

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Superior Room with 1 Queen size bed + convertible sofa
Price for:
Max adults: 2 <br> Max children: 1
Beds: 1 sofa bed , 1 large double bed
Free cot always available
Free stay for your child
Free cancellation before 5 November 2025
No prepayment needed – pay at the property
Breakfast US$29 (optional)
We have 7 left
US$234 per night
Price US$701
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Something went wrong. Please try again later.
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Room with 1 Queen size bed + convertible sofa
Recommended for 2 adults, 1 child
We have 7 left
  • 1 sofa bed and
  • 1 large double bed
Free cot always available
269 feet²
Bath
Private bathroom
Flat-screen TV
Minibar
Free WiFi
  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Desk
  • TV
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Radio
  • Heating
  • Hairdryer
  • Wake up service/Alarm clock
  • Carpeted
  • Wake-up service
  • Laptop safe
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
Max adults: 2 <br> Max children: 1
US$234 per night
Price US$701
Excluded: 20 % VAT
  • Good breakfast US$29
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$280 per night
Price US$839
Excluded: 20 % VAT
  • Good breakfast included
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$257 per night
Price US$770
Excluded: 20 % VAT
  • Good breakfast included
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
  • Free stay for your child
Standard Double Room with Two Single Beds
We have 7 left
  • 2 single beds
Free cot always available
269 feet²
City view
Inner courtyard view
Private bathroom
Flat-screen TV
Minibar
Free WiFi
Max adults: 2
US$210 per night
Price US$630
Excluded: 20 % VAT
  • Good breakfast US$29
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
Max adults: 2
US$256 per night
Price US$768
Excluded: 20 % VAT
  • Good breakfast included
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$233 per night
Price US$699
Excluded: 20 % VAT
  • Good breakfast included
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
  • Free stay for your child
Executive Premium Queen Room
We have 7 left
  • 1 large double bed
Free cot always available
269 feet²
City view
Inner courtyard view
Private bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max adults: 2
US$245 per night
Price US$734
Excluded: 20 % VAT
  • Good breakfast US$29
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
Max adults: 2
US$291 per night
Price US$872
Excluded: 20 % VAT
  • Good breakfast included
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
Max adults: 1
Only for 1 guest
US$268 per night
Price US$803
Excluded: 20 % VAT
  • Good breakfast included
  • Free cancellation before 5 November 2025
  • No prepayment needed – pay at the property
  • You won't be charged yet
Limited supply in London for your dates: 2 four-star hotels like this are already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Monique
United Kingdom United Kingdom
“Had a lovely family trip to Novotel. The staff were attentive and really helpful. Olga, Marco, Ludwing, and Klea. Thank you very much. We would definitely return. The hotel was situated in a nice location near the cable carts and on the Elizabeth...”
Samantha
Belgium Belgium
“Breakfast was delicious, and staff in the restaurant and hotel staff in general were attentive and polite! The hotel and room were clean, and the location was great. Bonus of being able to check in early and lovely touch that checkout is midday....”
James
United Kingdom United Kingdom
“Free complimentary room upgrade, good location, good breakfast options”
Charles
United Kingdom United Kingdom
“The rooms are spacious. I liked the toilet separate from the shower”
Sally
United Kingdom United Kingdom
“We were attending an event at the EXCEL so the location for this was perfect. I've stayed in Novotel hotels previously and i would always choose this chain over any other.”
Tammy
United Kingdom United Kingdom
“Great location, large and very comfy beds! Very clean and quite.”
Joanna
United Kingdom United Kingdom
“it was perect location for me. I participeted a venue in excel so i could not have a better location then novotel”
Joshua
United Kingdom United Kingdom
“Great location to the o2 and the staff where very helpful! Room was perfect... Shower has a switchable glass with goes from clear to frosted as we found out as the pictures only showed clear!”
John
Austria Austria
“Perfect for visiting the passport office! By the water and close to the cable-car. Good safe parking.”
Vicky
United Kingdom United Kingdom
“The staff were all incredibly friendly and happy to help. We had a free upgrade to the executive room which was a lovely suprise. Check in and out was easy. Beds were comfortable Couldn't hear any noise from anywhere so it was peaceful and...”

Hotel surroundings

Restaurants

2 restaurants on site
UPPER DECK
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Gluten-free
THE UPPER DECK
  • Cuisine
    International • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel London Excel takes special requests - add in the next step!
Check-in
From 15:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot always available
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).

Please note that the credit card used to book must be presented on arrival.

Pets can be accommodated for an additional charge of GBP 15.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.