Hotel Medina Del Lago

–Excellent location - show map
+85 photos
Scored 9.1
Rated superb

Staff

9.6

You might be eligible for a Genius discount at Hotel Medina Del Lago. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Hotel Medina Del Lago

Elegant Accommodation: Hotel Medina Del Lago in Otavalo offers a 5-star experience with spa facilities, a fitness centre, sun terrace, and a lush garden. Guests enjoy free WiFi, an indoor swimming pool, and a plunge pool. Modern Amenities: The hotel features a restaurant with a modern ambience, serving local cuisine for lunch and dinner. Additional facilities include an outdoor fireplace, wellness packages, fitness room, and a games room. Comfortable Rooms: Rooms offer lake and mountain views, private bathrooms, and amenities such as bathrobes, free toiletries, and flat-screen TVs. Family rooms and interconnected rooms cater to all guests. Prime Location: Located 81 km from Quito Mariscal Sucre International Airport and 32 km from the Central Bank Museum, the hotel provides easy access to local attractions. Guests appreciate the scenic views and room comfort.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Fitness centre
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
1 large double bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lesley
Canada Canada
“Amazing service and view.. Wonderful staff. Nice breakfast. Morning hike and evening bonfire were great activities. The hotel is quite away up a long hill so you would need a taxi into town. Great indoor pool and sauna. Perfect for a romantic...”
María
United States United States
“We enjoyed especially the food. It was really delicious. We stayed there for lunch and breakfasts. Both were amazing. The view is wonderful and staff is very dedicated to guests with good mood.”
Francisco
Ecuador Ecuador
“Un excelente desayuno, trato muy agradable del personal, y muy buenas instalaciones. La piscina y áreas húmedas son buenas, solo sugeriría mejorar sistema de calentamiento de la piscina.”
Vero
Ecuador Ecuador
“Las instalaciones, la comida. Su personal muy gentil.”
Diego
Ecuador Ecuador
“Sin duda el trato brindado por el equipo fue lo mejor de la estadía. Desde el front desk hasta los encargados de la limpieza siempre estuvieron atentos a cualquier necesidad que se pueda presentar. Muy muy a gusto con la calidez de los anfitriones.”
Paulina
Ecuador Ecuador
“Todo muy lindo!! Su personal muy amable, lindas las instalaciones y sus cuadros hermosos!! Habitaciones lindas y cómodas, buen servicio de restaurante!! Recomendado!!”
Gabby
Ecuador Ecuador
“La experiencia y abrir los ojos con un paisaje excepcional”
Paúl
Ecuador Ecuador
“Ubicación ideal, cama y habitación muy cómoda. Vista fantástica. Faltó que tengan comida para picar por la noche, pero no es nada que haya cambiado nuestra buena percepción del lugar.”
Enrique
Ecuador Ecuador
“la vista hacia el Lago San Pablo y hacia el Imbabura”
Maria
Ecuador Ecuador
“la ubicacion , el lugar es hermoso, familiar , muy lindo”

Hotel surroundings

Restaurants

1 restaurant on site
El Mirador, restaurante panorámico con servicio de platos a la carta de comida nacional
  • Cuisine
    Local
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

Hotel Medina Del Lago takes special requests - add in the next step!
Check-in
From 14:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 4 years
Cot upon request
Free
5 - 10 years
Extra bed upon request
US$30 per child, per night
11 - 16 years
Extra bed upon request
US$55 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Medina Del Lago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.