Sustainability certification

TORTUE Hamburg

–Excellent location - show map
+38 photos
Scored 9.3
Rated superb

Excellent location!

9.7

You might be eligible for a Genius discount at TORTUE Hamburg. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property. The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards. All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products. With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away. The nearest airport is Hamburg Airport, 9 km from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Free WiFi
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the best rated area in Hamburg, this hotel has an excellent location score of 9.7

    • Loyal customers

    • There are more repeat guests here than most other properties.

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

Start of dialog content
Something went wrong. Please try again later.
End of dialog content
Start of dialog content
Something went wrong. Please try again later.
End of dialog content
Start of dialog content
Something went wrong. Please try again later.
End of dialog content

Error: Please select one or more options you want to book

Select an accommodation type and how many you want to reserve.
Accommodation Type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select amount
Double Room "Classique Balcon"
We have 5 left
  • 1 extra-large double bed

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Room
269 feet²
Balcony
Inner courtyard view
Air conditioning
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Socket near the bed
  • Desk
  • TV
  • Slippers
  • Telephone
  • Tea/Coffee maker
  • Heating
  • Hairdryer
  • Extra long beds (> 2 metres)
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
Max persons: 2
US$321 per night
Price US$962
Excluded: 7 % VAT
  • Superb breakfast US$65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$416 per night
Price US$1,247
Excluded: 7 % VAT
  • Superb breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$296 per night
Price US$889
Excluded: 7 % VAT
  • Superb breakfast US$65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$344 per night
Price US$1,032
Excluded: 7 % VAT
  • Superb breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Double Room "Grande"
We have 7 left
  • 1 extra-large double bed
Free cot available on request

This room partially comes with a high ceiling. The private bathroom is fitted with marble tiles, free toiletries and a shower or bath.

Room
323 feet²
Air conditioning
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$333 per night
Price US$999
Excluded: 7 % VAT
  • Superb breakfast US$65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$428 per night
Price US$1,284
Excluded: 7 % VAT
  • Superb breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$309 per night
Price US$926
Excluded: 7 % VAT
  • Superb breakfast US$65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$356 per night
Price US$1,068
Excluded: 7 % VAT
  • Superb breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
L'Appartement
We have 3 left
  • 1 extra-large double bed
Free cot available on request

This apartment comprises a separate sleeping and living area, a kitchen, a separate toilet and a bathroom with marble amenities, free toiletries and a shower or bath.

Entire apartment
646 feet²
Private kitchenette
Ensuite bathroom
Air conditioning
Dishwasher
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$678 per night
Price US$2,034
Excluded: 7 % VAT
  • Superb breakfast US$65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$773 per night
Price US$2,319
Excluded: 7 % VAT
  • Superb breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$654 per night
Price US$1,961
Excluded: 7 % VAT
  • Superb breakfast US$65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$701 per night
Price US$2,104
Excluded: 7 % VAT
  • Superb breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet

Sustainability

This property has 1 third-party sustainability certification.
  • GreenSign
    GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Monica
    Germany Germany
    “A friendly, welcoming place to stay. Centrally located.”
  • Graham
    United Kingdom United Kingdom
    “Stunning decoration, pristinely clean, and served by helpful and proficient staff. Great vibe”
  • Sarah-jane
    Switzerland Switzerland
    “Stunning. Great location for my meeting. Great welcome at reception and friendly and helpful. Stunning room, very clean and comfortable.”
  • Stephen
    United Kingdom United Kingdom
    “Beautiful facilities. Great location. Great staff. Lovely rooms.”
  • Ajsa
    Germany Germany
    “The property was so relaxing and the staff was so friendly. I had a great nights sleep after a long business trip due to the comfortable bed and ambient of the room. It was truly a lovely experience.”
  • Jo
    South Africa South Africa
    “The location is very close to the Jungfernstieg which is a lovely walking and shopping area. The room is exceptional. Bathrobes and slippers are provided, and the little extras like a shoe polishing cloth. We have to leave early in the morning,...”
  • Kopieikina
    Germany Germany
    “Located in central area, extremely nice staff, very welcoming atmosphere, high quality rooms. Definitely recommended.”
  • Pam
    Australia Australia
    “Upmarket hotel with all that you need. Several restaurants within the hotel. Modern, clean and friendly staff. Close to everything.”
  • Yike
    Germany Germany
    “Hotel room outstanding! Bar is great and good quality cocktails! Amazing breakfast,surprisingly that the breakfast last until 1pm ! staffs are very friendly! Hotel team prepared sweet surprise for us to our anniversary!”
  • Gerhard
    United Kingdom United Kingdom
    “This is one of the most incredible hotels I ever stayed at. The level of detail, the design, the service are second to none. I have stayed in a lot of hotels also internationally and Tortue is placed in the top league of the best hotels in the...”

Hotel surroundings

Restaurants

3 restaurants on site
  • brasserie
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern
  • JIN GUI
    • Cuisine
      Chinese • Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • chez l'ami TORTUE
    • Open for
      Dinner
    • Ambiance
      Modern

House rules

TORTUE Hamburg takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TORTUE Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.