Free parking, On-site parking, Valet parking, Parking garage
Wellness
Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna
Views
City view, View, Mountain view, Landmark view
Free WiFi
Internet services
Kitchen facilities
Coffee machine, Electric kettle, Dining table, Dining area
Accessibility
Wheelchair accessible, Upper floors accessible by elevator
Swimming pool
2 swimming pool, Private, Kids' pool, Shallow end
Shuttle service
Shuttle service
About this property
A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodation featuring spectacular views of the city, branded amenities and free Wi-Fi.
Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest.
Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness centre, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business centre and cash machine are available on site.
Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at Café Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property.
The Shangri-la Suzhou is 100 km from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
“Location, fixtures and fittings, staff, value for money.”
John
Isle of Man
“Very well run by owners. Well worth 5 stars and excellent value for money.”
M
Mohd
Malaysia
“built it VPN wifi which is really good for oversea travelers. Offered to bigger room for no extra charge. I am really enjoyed it. One thing I like the most the the built in bidet in toilet. The advance bidet with equipped with hot air dry to dry...”
P
Prakash
United Kingdom
“Great 5 star hotel opposite a very large 8-9 storey mall with lots of eateries… extra large room”
Banova
Hong Kong
“there were no items for western visitors at the breakfast. You should offer cheese, cold cuts, western food as well.”
Justin
Singapore
“Central location
Comfortable room
Nice facilities: gym and swimming pool”
T
Tina
China
“The hotel is nice and clean, the staff is very polite and ready to help.”
“La ubicación es muy buena!
Y el servicio excelente!!”
Dieter
Germany
“Wir waren drei Tage dort hatten aber nicht mit Frühstück gebucht. Am ersten Tag haben wir dennoch dort gefrühstückt. Es war ein normales Buffet, wie in China üblich. Da ich aber zum Frühstück notfalls mit einer Tasse kaffee auskomme waren wir am...”
Hotel surroundings
Restaurants
3 restaurants on site
香宫
Cuisine
Chinese
Ambiance
Family friendly • Traditional • Modern
西村日本料理
Cuisine
Japanese
Ambiance
Family friendly • Traditional • Modern • Romantic
咖啡厅
Cuisine
Pizza • Seafood • Sushi • Local • Asian • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
Shangri-La Suzhou takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
GreatwallPeonyDragonJinCash
The fine print
Need-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that only a valid government-issued ID card is acceptable for Mainland Chinese citizens.
Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's SPA and restaurants are closed until further notice. Breakfast is served at the Executive Lounge on floor 48.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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