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About this property
Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided. It takes a 5-minute drive from Shenzhen Bay Park, a 10-minute walk from Shenzhen Bay Sports Centre and a 20-minute drive from Shekou Cruise Centre.
Kempinski Hotel Shenzhen is located at the shopping area of Coastal City. Houhai Subway Station (Line 2 and 11) is only steps away. Shenzhen Bay Immigration Port is 5 minutes' drive away and Shenzhen Nanshan Technology Park is 10 minutes' drive away. Happy Valley of Shenzhen and Shenzhen Window of the World is a 15-minute drive from the hotel. Shekou Port and Shenzhen Sea World are 20 minutes' drive away. Shenzhen Convention & Exhibition Centre is a 25-minute car journey away. It will take 30 minutes by car to Shenzhen Bao'an International Airport.
Luxurious rooms at Kempinski Shenzhen feature ocean or city views. Each room has a 50-inch flat-screen TV, coffee, tea and welcome fruit. Featuring a shower and a bath, private bathroom comes with a hairdryer and toiletries. Extras include a safety deposit box.
Guests can treat themselves to a massage, or relax in the sauna. The hotel also offers luggage storage service.
Seasons Restaurant offers all-day international dining, while Hai Tao Restaurant serves Chinese dishes. Enjoy cocktails and live music at The Lounge. 24-hour room service is available as well.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
There are more repeat guests here than most other properties.
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Availability
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Guest reviews
Categories:
Staff
8.7
Facilities
8.3
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
9.1
Select topics to read reviews:
Guests who stayed here loved
Anthony
Hong Kong
“Excellent location at proximity to shopping mall and restaurants. Staffs are very helpful and friendly. Always my preferred hotel whenever visiting Shenzhen.”
Anthony
Hong Kong
“The staffs there are very friendly and helpful! I do really enjoy our stay there. It’s always my go-to hotel in shenzhen.”
G
Gh
Australia
“The hotel gives you the feel of the good olden days in a good way. Although certainly according to the taste of a gone by era, all is well maintained and kept. Very comfortable beds, nice view, spotless cleanness,...”
R
Rebecca
Hong Kong
“Very well kept, location is great.
Friendly and helpful staff.
Extremely fluffy bath towels.”
T
Tk
Portugal
“Excellent service. Needed help with tickets and travel arrangement, and Ms. Hajar went beyond great service to sort all ticketing out, great to have professionals as her attending to guests, truly impressed.”
Dagan
Israel
“Nice and comfortable hotel. Located in the new center of Shenzhen, just near big malls, and close to Metro station.”
Y
Yakup
Turkey
“Very convenient place for staying. In the heart of OCT. coastal city is full of nearby restaurants & bars. Also shopping mall is enough for shopping.”
A
Athanasios
Greece
“NEED MORE WESTERN BREAKFAST OPTIONS - THE STUFF MUST LEARN ENGLISH . ITS DIFFICULT TO ORDER EVEN YOUR EGGS ..!!”
M
Mahyar
United Kingdom
“This is a quality hotel, although little dated but still very good.”
Y
Yin
Sweden
“Location is in the centre of everything, classic decor, comfy bed, nice fitness centre, friendly and helpful staff at the front desk and housekeeping, good food and good staff at the Seasons restaurant”
Hotel surroundings
Restaurants
2 restaurants on site
Hai Tao Chinese Restaurant
Cuisine
Cantonese • Seafood • Sichuan
Ambiance
Family friendly • Modern
Seasons
Cuisine
Seafood • European • Grill/BBQ
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 1,500 is required on arrival. That's about US$210. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CNY 230 per child, per night
3+ years
Extra bed upon request
CNY 230 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that children from 0-1 years old can enjoy free breakfast.
Please be noted that when guests book the 2 minimal or 3 minimal night promotion rate, and if the stay period needs be shortened, the room night price will be count as standard rate.
In order to provide an even better stay experience, from today until February 29, 2024, guests can enjoy 24-hour stay privilege:
Check in from 06:00 to 14:00 can enjoy free late check out until 14:00 upon departure which can enjoy more than 24 hours of stay.
Check in from 14:00 until 21:00 can enjoy free late check out service at same time of arrival day at departure day.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of CNY 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Anthony
Hong Kong“Excellent location at proximity to shopping mall and restaurants. Staffs are very helpful and friendly. Always my preferred hotel whenever visiting Shenzhen.”
Australia“The hotel gives you the feel of the good olden days in a good way. Although certainly according to the taste of a gone by era, all is well maintained and kept. Very comfortable beds, nice view, spotless cleanness,...”
Portugal“Excellent service. Needed help with tickets and travel arrangement, and Ms. Hajar went beyond great service to sort all ticketing out, great to have professionals as her attending to guests, truly impressed.”
Israel“Nice and comfortable hotel. Located in the new center of Shenzhen, just near big malls, and close to Metro station.”
Turkey“Very convenient place for staying. In the heart of OCT. coastal city is full of nearby restaurants & bars. Also shopping mall is enough for shopping.”
Greece“NEED MORE WESTERN BREAKFAST OPTIONS - THE STUFF MUST LEARN ENGLISH . ITS DIFFICULT TO ORDER EVEN YOUR EGGS ..!!”
United Kingdom“This is a quality hotel, although little dated but still very good.”
Sweden“Location is in the centre of everything, classic decor, comfy bed, nice fitness centre, friendly and helpful staff at the front desk and housekeeping, good food and good staff at the Seasons restaurant”
