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About this property

The renovated, family-run Hotel Excelsior is located in the centre of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 400 metres away from the stations of the Gornergratbahn and the Sunnegga Express funicular.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.4

    • Great Food: Meals here are highly recommended

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet


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Availability

Prices converted to USD
We have no availability on our site for this property between Mon 22 Sept 2025 and Thu 25 Sept 2025

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Price
1 single bed
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1 large double bed
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2 single beds
and
1 sofa bed
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Limited supply in Zermatt for your dates: 17 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sharon
    Australia Australia
    Beautiful old grand hotel Very comfortable rooms Exc location Wait staff were lovely
  • Anthony
    United Kingdom United Kingdom
    The location is stunning. Bedroom and balcony views of the Matterhorn are unbeatable. The room was comfortably large.
  • Susanti
    Czech Republic Czech Republic
    Perfect location and view from balcony was amazing.
  • Bogdan
    Romania Romania
    Super good location. Very kind the entire team there Very nice atmosphere
  • Sally
    Australia Australia
    Amazing view of Matterhorn from our room. Spacious room Excellent location
  • Lynn
    Australia Australia
    Great location, short walk from station. Breakfast was very good
  • Rachel
    United Kingdom United Kingdom
    Waking up in the morning with a view of the Matterhorn. Booked last minute as we were stuck in Zermatt after a Day trip due to the storm and being cut off from the rest of the world. Had to stay 2 days. Staff were extremely friendly and helpful....
  • Pal-kutas
    Switzerland Switzerland
    I loved the cleanliness, the location and the board variety of vegetables for breakfast! 😊
  • Sharon
    Australia Australia
    We loved the location, it was central and easy to walk everywhere. We also loved the view from our room of the Matterhorn. Breakfast was really nice and the hotel had a lift and courtesy shuttle to take us back to the train.
  • Fang
    United States United States
    Very good breakfast. Great location that’s close to train station. Very clean and mostly quiet.

Hotel surroundings

Restaurants

3 restaurants on site
  • Restaurant Luna
    • Cuisine
      Italian • Steakhouse • Local
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
  • Restaurant La Ferme
    • Cuisine
      Italian • Steakhouse • Local
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Pergola
    • Cuisine
      Italian • Steakhouse • Local
    • Dietary options
      Vegetarian

House rules

Hotel Excelsior takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroReka-CheckCash

The fine print

Need-to-know information for guests at this property

Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.