Boutique Hotel Balm

–Excellent location - show map
+60 photos
Scored 8.9
Rated fabulous

Staff

9.5

About this property

Family-run for 150 years, the Boutique Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialities and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool. The La Pistache gourmet restaurant was awarded 16 Gault Millau points. At the Bistro, you can taste original Swiss cuisine and various dishes of the day. All rooms feature cable TV and a reading corner with a sofa. Some units offer panoramic views. Free parking is possible in front of the hotel, and a public bus stop can be found in front of the Boutique Hotel Balm. There is also an animal park and a playground for children.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Laundry
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Great Food: Meals here are highly recommended

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 extra-large double bed
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Meirav
Norway Norway
“Very nice and helpful staff, nice breakfast, pleasant and clean room, beautiful view and garden”
Siggers
Canada Canada
“We rented a car and arrived at the hotel. A gentlemen met us at the counter (it was his first day on the job and he did an excellent job in welcoming us and greeting us for our three day visit). Once we got there he explained to us on how easy it...”
Andrew
Australia Australia
“Fabulous, spacious room and very comfortable bed. Amazing breakfast.”
Julie
Turkey Turkey
“Great location with free bus into Lucerne. We had a room on the 1st floor with a balcony, so great view and comfortable bed. Our dog was welcome everywhere in the hotel and a lovely walk from back of the grounds”
Sanjay
India India
“Nice property with lot of greenery and ample parking space. Best of all was the cheerful and helpful staff.”
Robert
South Africa South Africa
“We received a friendly welcome as well as a visitors card which helped very much with travelling in Luzern. Lovely area to walk around in.”
Barb
Canada Canada
“Location was a quite a distance from downtown but the bus stopped right outside the door and was free for guests. There was a spectacular view from our room’s deck of the lake and surrounding mountains. Breakfast was excellent with fresh fruit...”
Alan
Australia Australia
“The beautiful view and attentive staff made our stay enjoyable. The bus connection made it easy to explore the area, as we parked our car and used the buses to get around.”
Praneeth
India India
“We had a really pleasant stay at this hotel. The location is very convenient, right beside the bus stop and only about 15 minutes by bus from Luzern train station. The rooms were clean, spacious, and well-ventilated, making the stay very...”
Courtney
Australia Australia
“Staff were very welcoming and helpful. Especially the lady who checked us in (sorry did not catch the name). Breakfast was great, location to bus stop into luzern was good and very close by.”

Hotel surroundings

Restaurants

2 restaurants on site
La Pistache
  • Cuisine
    French • Seafood • Local • European
  • Open for
    Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free
Bistro
  • Cuisine
    European
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Boutique Hotel Balm takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
CHF 30 per child, per night
2+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances.

On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast.

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please inform Boutique Hotel Balm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.