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About this property
Cassandra Hotel is located in the heart of Vancouver, providing unparalleled convenience to explore the city's top attractions. With the Joyce-Collingwood Skytrain station just a short 10-minute walk away, guests have easy access to Downtown Vancouver and Metrotown, the largest shopping center in BC. Located on Kingsway, Cassandra Hotel is well-connected to major bus routes, as well as taxi and ride sharing services, making it a perfect base for guests to venture into the Collingwood neighbourhood and other parts of the city. As the recognized "Gateway to Vancouver," the Collingwood neighbourhood offers year-round access to a plethora of dining options, major banks, convenient corner stores, popular cafes, renowned grocery chains, and professional services, all just steps away from the hotel. The guest rooms at Cassandra Hotel are designed to provide ultimate comfort and features. All rooms are equipped with secured Wi-Fi, cable TV, air-conditioning, heat, coffee machine, tea, and additional amenities such as a fridge and microwave, setting it apart from other similar hotels. Furthermore, guests can enjoy complimentary on-site parking during their stay. Cassandra Hotel is leading in technology innovation, boasting the first GOKI smart lock system in Canada, digital concierge services, and the option for contactless check-in and check-out. All these features are conveniently available via a guest's smartphone. While Cassandra Hotel has recently finished its elevator upgrades for enhanced comfort and convenience, it is not stopping there. Many other improvements in products and services are still ongoing to further exceed current and future guest expectations. In short, whether guests are visiting for leisure or business, Cassandra Hotel offers a prime location, modern amenities, and cutting-edge technology for an exceptional stay in Vancouver.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Fitness centre
- Free parking
- Free WiFi
- Family rooms
- Laundry
- Tea/coffee maker in all rooms
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Guest reviews
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Guests who stayed here loved
- Hong-tzue
Taiwan“The front desk staff who checked us in was very kind and helpful. She always care about us, ask if we feel good or need help. Make us feel very warm. Room also very clean and quiet, we sleep very well. This hotel really nice, we like it very much....” - Russell
United States“Handra took such good care of us. She was really patient helping us with the Wi-Fi, the door lock, and showing us around. She even let me know when I forgot something. We're older, so we really appreciated her kindness. I love this hotel they’re...” 
Abdulkadir
Denmark“The customer service. She's very informative, attentive and helpful.”
Rebecca United States“Excellent hotel- will be back! Nice staff and very clean room. Near a lot of international restaurants. Kid friendly.”- Smith
Canada“We just returned from our stay and we can’t recommend it enough. From the moment we walked in, the staff treated us well. She didn’t judge us by our appearance instead, a wonderful lady at the front desk explained her policies with warmth and...” - Jake Canada“A nice, comfortable clean space with amazing service. The staff are exceptionally kind and helpful.”
- Xingsong Canada“Very good service. Friendly reception. Free parking and clean room.”
- Carlos
Spain“I was really impressed by the service. I wish all hotel staff were like Handra, who was very helpful and welcoming. She's an asset. While the hotel isn’t as fancy as some, but their service is and it made my visit great. I recommend this hotel for...” - 沛瑄 Taiwan“The exceptional customer service of the lady at this hotel impressed me. She was always friendly and asked how our stay was going every time we walked in the door. The room she give us is super nice and big and good viewing. She was also able to...”
- Singh
India“Even thou there is construction going on, I think it is a good sign that they are working to make things better. The updates show they care about improving the guest experience. I felt very safe during my stay because of the many security cameras...”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a government-issued photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Persons under 19 year can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cassandra Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
