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About this property
Hotel Zepter Palace is situated on the main square and housed in a building that is protected as national heritage. The hotel provides free Wi-Fi and air-conditioned rooms with air purifier Therapy Air® ion - the leading five-level air purification system.
The hotel offers 64 rooms and 2 suites. The rooms at the Palace Hotel all have a minibar and a private bathroom with shower. For your pleasant stay a bathrobe, slippers and free toiletries are included.
The rooms also offer a kettle with tea or coffee maker with coffee, a hair dryer and satellite TV.
A restaurant and a bar are available in the hotel. Buffet breakfast is served daily.
The hotel offers 1 conference room and 1 meeting room.
There is a historical castle Kastel at a distance of 200 meters from the hotel. You can also visit the town's old churches and mosques or go rafting and dayaking on the river Vrbas, which are very popular activities in the region.
The nearest airport is International Banja Luka Airport, 25 km away. Airport shuttles are available upon request.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Situated in the best rated area in Banja Luka, this hotel has an excellent location score of 9.7
Breakfast info
Continental, Gluten-free, Buffet
Loyal customers
There are more repeat guests here than most other properties.
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Availability
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Guest reviews
Categories:
Staff
9.3
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.7
Location
9.7
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
Talk18
United Kingdom
“Great location for seeing the town as it is in the centre. The staff are very helpful and friendly.”
L
Luca
Italy
“Nice position in the center, nice bar and nice room”
M
Martina
Canada
“Very friendly and efficient reception staff. They accommodated all of our requests. Excellent central location. Good breakfast options. Rooms have A/C and an air purification system. The WiFi signal is strong and reliable. A number of TV channels,...”
A
Ashley
Slovakia
“The receptionists made me feel welcome and answered any and all questions. The room was very inviting - the hotel corridors maintain its classical look while the room itself was modern with proper air conditioning, tv, bathroom, etc. Slippers were...”
Peter
Slovakia
“Excellent location. Hotel is right in the middle of the city centre and everything is accessible by walking in a few minutes. Nice breakfast and very lovely staff.”
Kristijan
North Macedonia
“the hotel is in the center, it has parking and the staff is very helpful.”
Aleksandar
Slovakia
“Great location directly in the city centre. Friendly and helpful staff!”
Dejan
Slovenia
“Close to the city center where everything going on. Excellent!!!!”
Vesna
Slovenia
“Great location, very friendly staff, very nice room, great bed. I recommend it for exploring the city.”
Cody
Austria
“The location is great, it's an easy walk around Banja Luka from here. The hotel bar is also great, they serve good food and, if needed, you're able to work there for a few hours.”
Hotel surroundings
Restaurants
1 restaurant on site
Restoran #1
Cuisine
International
House rules
Hotel Zepter Palace takes special requests - add in the next step!
Check-in
From 13:30 to 23:00
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0+ years
Extra bed upon request
€ 15.33 per person, per night
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that renovations are taking place until 15 September 2019. You may experience minor disturbances.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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Talk18
United Kingdom“Great location for seeing the town as it is in the centre. The staff are very helpful and friendly.”
Italy“Nice position in the center, nice bar and nice room”
Canada“Very friendly and efficient reception staff. They accommodated all of our requests. Excellent central location. Good breakfast options. Rooms have A/C and an air purification system. The WiFi signal is strong and reliable. A number of TV channels,...”
Slovakia“The receptionists made me feel welcome and answered any and all questions. The room was very inviting - the hotel corridors maintain its classical look while the room itself was modern with proper air conditioning, tv, bathroom, etc. Slippers were...”
Peter
North Macedonia“the hotel is in the center, it has parking and the staff is very helpful.”
Slovenia“Close to the city center where everything going on. Excellent!!!!”
Vesna
Austria“The location is great, it's an easy walk around Banja Luka from here. The hotel bar is also great, they serve good food and, if needed, you're able to work there for a few hours.”
