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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. It was a beautiful property with very professional staff

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9.2
Superb
110 reviews
Price from
US$393.75
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. The hotel is beautiful with direct access to the lagoon. Stunning at night and infinite pool with a view was a treat. Staff were helpful and polite.

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9.1
Superb
240 reviews
Price from
US$288
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. The Cenote is beautiful, the room is spacious and has everything you need The staff are very helpful and friendly The hotel ja in a good area near beach clubs and restaurants

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9
Superb
558 reviews
Price from
US$414.26
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Gosh, Hotel Milam was beyond what we expected. The moment we walked in, it felt like stepping right into a dream. The pictures don’t do this place justice—you truly have to be there in person to experience how lavish and thoughtfully designed it is. Our villa was absolutely stunning. Exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and various options for mood lighting. We could not get enough of it. The open-air shower was pure magic. Showering under the sky, surrounded by nature, was an experience in itself. Every little detail felt intentional, making it one of the most luxurious stays we've ever had. The highlight, though, was the concierge service on WhatsApp. Jay and Ara are just brilliant with the guests! We just had to send a message, and whatever we needed was sent to our room promptly. They helped us book taxis, made restaurant reservations, and even gave us directions and suggestions in real time. We are so thankful. But what made the real difference for us were the activities at the property. We tried the ice bath, the yoga sessions, and even the temazcal—and I’m so glad we did. There was so much to do that we never even felt like leaving the hotel. The food was delicious as well. The breakfast, the restaurant, the fresh ingredients—everything was top-notch. Try the Pina Colada!!! Honestly, if you’re thinking about booking—just do it. Milam is pure magic. ✨

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9.3
Superb
218 reviews
Price from
US$551
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. A treasure that was right on the shore of the Bacalar lake . The food was exceptional! The service too!

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9.4
Superb
485 reviews
Price from
US$233
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Stunning view and location, great interior decor, caring staff, great food and drinks

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9
Superb
248 reviews
Price from
US$535
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. The location in the jungle and away from the tourist areas was great. We were able to relax very well after being woken up in the morning by birdsong. The staff were always in a good mood and very attentive, the food was plentiful and very tasty. The concierge in particular (who we have to apologise for forgetting his name) was extremely helpful. He waited for us until 01:00 after we had some problems with our hire car at the airport. On the last of our three nights, we even received a free upgrade to one of the villas with a private pool. Thank you very much for a very relaxing start to our holiday.

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9
Superb
592 reviews
Price from
US$220
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Amazing staff, Andy, Eric, Cris, Ryan, etc they have sincerely made this place feel like home. Would come back in a heartbeat

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9
Superb
248 reviews
Price from
US$215
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. What can I say. The property is incredibly beautiful and well kept. You'll feel mostly alone among the tropical flora, full of birds and also have the ability to use the onsite cenotes basically by yourself which is an absolutely added value considering most of the cenotes around Tulum are highly trafficked and over-priced to access. The food is excellent and service in top. We liked that the property is outside Tulum which makes the surroundings peaceful. We also stayed in the south Tulum Beach area and we loved the relaxed location of wakax much much more. We had a rental car so it was easy to get into and out of tulum.

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9.4
Superb
583 reviews
Price from
US$427.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Everything. I cannot recommend Habitas enough. The rooms, the beds, the breakfast, the location, the staff and even the other travelers (mostly) were wonderful. There are activities every day and I took full advantage of everything. Yoga, sound paths, mezcal tasting. It’s an easy way to meet other travelers especially if you’re traveling alone.

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9.3
Superb
560 reviews
Price from
US$242
per night

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