Five-Star Hotels in Chetumal

size, comfortable, nice location to port

Where can i start? From the beginning to the end everything was perfect. Being from Europe we are not use to have such a good service and and Mexico its something normal but especially in this Hotel is was another level. The service is amazing , the place is in absolute connection with nature and the rooms are AMAZING. Will return 100%.

Our stay at Hotel Boutique Kokoro Mio was simply breathtaking! From the moment we arrived, we were amazed by this incredible place. The room surrounded by nature, was beyond anything we imagined. When we booked, we didn’t have all the pictures, so we were absolutely blown away upon arrival. Everything was perfect: the breakfast, the restaurant, and the peaceful atmosphere. The hotel’s beach club is truly exceptional, making the experience even more unforgettable. We highly recommend this hidden gem and can’t wait to return!

Very nice staff and unique location.

Beautiful place, excellent staff and, while not all staff members were equally experienced, it was an engaged team. Beautiful rooms, clean and well equipped and decorated. Great pool and location. Highly recommended, take the sailing boat trip with Hugo as your captain.

Stunning view and location, great interior decor, caring staff, great food and drinks

everything is absolutely amazing! breakfast, room, atmosphere, spa, swimming pool, food, cocktails, boardgames, yoga, stuff

Amazing, professional and helpful staff !

We arrived very early, 6am and the hotel were very accommodating and provided us a room straight away. We had booked a room with sea view. The wi-fi was not working upon arrival and shortly after checking in we were offered a room on a different floor, the WiFi was working on that floor but the view from the room was amazing. I woke every morning to watch the sunrise during our three day stay there. I would definitely recommend a room with view of the lagoon. See attached pictures of sunrise. The staff have a basic grasp of English and it was more than my Spanish but they were very helpful and where we couldn't understand each other we used Google translate. We had meals in the restaurant, the menu was changed whilst we were there and compared to other places nearby the cost was slightly cheaper. There is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go by and also there was a bit of a breeze there. It was very hot and humid during our stay so the breeze was much welcomed. Our room was a good size, we had two double beds. The air-conditioning was much needed at some times to cool down and worked well. There is a smart tv although we didn't really use this much during our stay. Taxi was arranged for us to go to the bus station when we were leaving. Overall really enjoyed our stay at the hotel, it was a 20 minute walk to where we had arranged a boat trip of the lagoon and less than ten minutes by taxi to a supermarket. Highly recommend and would not hesitate to stay if we visited again.

Great hotel in a great location. Friendly staff and fantastic breakfast.