Five-Star Hotels in Marsa Alam City

I recently had the pleasure of vacationing at this delightful resort, and I must say it exceeded all expectations. From the moment we arrived, the reception manager, Mr. Mahmoud Amer, warmly welcomed us and ensured our stay was comfortable and enjoyable. Throughout our time here, it was evident that the entire staff genuinely cared about our well-being. I must highlight the exceptional service provided by the restaurant manager, Mr. Mohamed Abdallah, who consistently went above and beyond to ensure our dining experience was impeccable. Likewise, from the bar, Mr. Hany, was incredibly attentive, always checking in to ensure our satisfaction. Ahmed from the diving centre impressed us with his generosity and genuine hospitality. The housekeeping staff surprised us with thoughtful touches, while Osama, the lifeguard, displayed unwavering kindness and professionalism. The hardworking waiters, including Zezo and Abdo, were always eager to assist, making us feel truly valued. Special mention must go to Mr. Sameh from the restaurant, whose politeness and kindness were truly appreciated. Moreover, the resort itself is a haven of tranquillity. The pool and beach areas are meticulously maintained, offering a serene environment to unwind. Our room was immaculate, well-equipped, and met all our needs. The culinary offerings were exquisite, with a diverse menu that tantalized our taste buds. Additionally, exploring the beautiful coral reef and vibrant marine life added an extra layer of enjoyment to our stay. In summary, this resort is a gem that exceeded our expectations in every aspect. The attentive staff, pristine surroundings, and outstanding amenities make it a destination worth revisiting. Highly recommended for anyone seeking a luxurious and rejuvenating getaway.

Just open for 7 days we are very lucky to enjoy the brand new hotel! Everything is perfect! Room is big and comfortable. Swimming pool is so nice! Especially the juice and food are so delicious! We must thank Mr. Hady Mohamed for his excellent service and help us to make call with GoBus and confirm the pickup point!

Second time here for us, and highly recommend! The staff is so wonderful and nice, the food is great, the rooms are comfortable: everything you need to really relax :)

The food was great The hotel was soo relaxing with amazing view The staff were so kind It was clean There were lots of pools including a heated one the jacuzzi was amazing it's open for all guests The cocktails at the bar was good The hotel is so big so there was no crowded place

I couldn’t think you enough for everything you did .The people are so professional and nice .Doing their best to make each guest happy.They are really taking care of every single detail .They even upgrade my room to another one pool and sea view …just when they know it is my first time to visit them and I am alone in my trip. Also,they have prepared a very nice table decorated with flowers when I was taking my dinner at beach restaurant without even asking for it .it was a vey nice gesture from them ❤️♥️❤️

The hotel is very comfortable and it looks modern and new. Highlight for the food, with a lot of variety and quality. The beverages are also good, we really liked the Sky Bar and the cocktails served there were above average. The a la carte restaurant was very good, the staff was very attentive and we had a lot of food. The beach is good even though we would prefer a little more privacy. The wifi worked well and good speed.

Very calm place, separate from other resorts, very beautifully made whoever has designed it. Has its own theatre. Separate beach and pool restirants for drinks and snacks. Food is really nice although the variety is not that much like you will see in main cities but its still good. Amazing staff, very honest and very helpful. You will love the staff there. They are brilliant.

The property is very diverse and people spread nicely so it’s never to crowded in one place. There is an aquapark, several pools (adults-only, relax pools, animated pools), the beautiful beach. Also the greenery is meticulously kept in place.

Extraordinary good service from all staff - reception very professional and helpful