Boutique Hotels in Cancún

Staff was superb. Excellent breakfast. Outside facilities, pool areas, beach etc. were exceptional. interiors are beautiful.

5 Star treatment and food is outstanding

Staff were brilliant, hotel very clean, beautiful clean rooms, great choice of restaurants all great All the Staff went over and beyond to make your stay perfect.

Everything was perfect! Starting with the staff who was super friendly (Jaqueline in the reception, Hector and his friends in the bar, Dani and his friend who helped us finding the bus, and all the others of course). All the food was amazing, Starbucks and bars. We loved the activities with Brenda and Maria. The room and bathroom was really nice. We loved the facilities outside. We loved everything. We are dreaming back to this place a lot, and we will definitely come back one day! The best hotel I’ve been to. Thank you!

Room was very spacious. What a breakfast buffet. Something for every taste. Variety and assortment of different breads, fruits, warm as well as cold dishes was fantastic.

Temptation is not a hotel… it’s a happiness laboratory with a pool. From the moment you arrive, something — maybe the weather, maybe the atmosphere… or maybe a secret plan from the staff — makes you smile nonstop. Here, everything is so pleasant that even the sargassum looks like tropical décor. The most incredible thing is not the facilities (which are postcard-worthy), but its people. There’s a warmth you can feel… and another you can almost subliminally breathe in. It’s as if the air carried a hidden message: “Relax, have fun, you’re in good hands.” The marketing team should teach classes on how to make a guest feel special: I received more than I paid for, and these days that’s a miracle. The food is on another level. The Teppanyaki chef at Sutra, from Veracruz if my memory is right, turned dinner into a show I still dream about. And at Rain, breakfast was a festival of flavors: the kings of the omelette, without question. The rooms — spotless. Moments I will keep in my memory, like eating with “Anaconda,” a Dominican entertainer whose kindness disarms you. Between Caribbean stories and laughter, I completely forgot that the internet is slow… although with hundreds connected, navigating is almost an extreme sport. Still, why need internet when there’s so much real life to enjoy? The gardens look like they’re straight out of a movie, the sexy pool is pure energy, and the other quiet pool is an oasis to rest and let time melt away. Intense partying several times a day for those who want rhythm… silence and calm for those seeking peace. I leave with the certainty that here they don’t just sell vacations, but an experience carefully designed so that happiness seeps in through all your senses. It was worth crossing the world to meet them. A thousand thanks for an experience I will always keep in my heart. NEW ZEALAND.

Everything was totally fine , good contact and helpful reception , very good room service . Area was quiet ,close to Plaza Americas, to get to the beach You need bus or Uber. Good breakfasts , few options to choose .

We love EVERYTHING!! Great customer service the people, cafe, cleaning crew, pool and the rooms meet and exceeded the expectations!

My room was themed which made it really interesting Quality buffet breakfast available

They welcomed my dogs with treats!!so nice with dogs!!!the place is a gorgeous building, great Pool and the staff was excelent. I want to emphazice the personel, they are incredible!